We’re thrilled to announce some fantastic updates to our helpdesk and client area! These upgrades are designed to make managing your account easier, more secure, and better suited to your needs. Here’s a quick rundown of what’s new:
💳 Pay with Cryptocurrency
You can now pay your invoices using Bitcoin and other popular cryptocurrencies. Simply select Cryptocurrency as your payment method and click Pay Now on your invoice to enjoy a seamless and secure checkout process.
🔒 Enhanced 2-Factor Authentication (2FA)
We’ve beefed up our security by adding email and SMS support for 2FA. Enabling 2FA significantly increases the security of your account, and we highly recommend you set it up today. You can do this here.
📱 SMS Alerts for Account Updates
Stay informed with our improved SMS alert feature. Receive notifications about:
- New orders
- Overdue invoices
- Domain expiry notices
- And much more!
Customise your alert preferences here.
⚠️ Updated Incident Alerts
Our revamped incident alert system now offers more flexibility. Set your preferred alert priorities, and ensure all relevant email addresses receive timely updates. Adjust these settings here.
🔄 Streamlined Ownership Transfers
Transferring ownership of your services is now easier than ever. No need to contact support—initiate the process directly from the service page in your client area by clicking Ownership Transfer.
If you have any questions about these new features, our support team is always here to help.
Thanks for choosing us, and enjoy these exciting upgrades! 🚀