Excellent Service is our Highest Priority
Finding a reliable supplier who you can trust implicitly is difficult, as I found out when setting up Clook way back in 2002.
It's fair to say that I experienced the good, the bad and the ugly on the customer service spectrum.
I vowed to be different. To treat everyone as though they were my most important customer. Whether they were paying five pounds or several hundred pounds a month for my services.
Chris - Managing Director
For me, it's leaving a lasting impression with all our customers by working with them and assisting them in the best way possible. I believe that excellent customer service involves being an expert of our products, in order to help people make the best decisions.
With a consistent positive attitude and my exceptional ability to thoroughly answer customer questions - ensures I always provide the best advice.
Will - Client Accounts
I'm very proud of the stability of our hardware and our technical support response time is an average of five minutes. We have a great team here at Clook. Managing our own UK based servers is integral to our on going success.
Anthony - System Admin
I always ensure our customers are completely satisfied with the support and follow-ups I give. Resolving any problems that arise effectively. To me, good customer service means meeting expectations - but excellent customer service means exceeding them.
Phil - Client Support
Our excellent service means making each and every aspect of the customer's experience an absolutely positive one. We prioritise a customer-centred design approach to all touch points.
Understanding our customers pain-points and providing the exact solution is what we are very strong at.
Scott - UX Design / Marketing
Good customer service involves treating the customers with a friendly attitude. I believe excellent customer service means going above and beyond. Using my knowledge of website hosting, I help customers fix the variety of problems they may have with their websites and email.
Carl - Client Support
Try us for just £1 for the first month.
No contracts, no cancellation quibbles, just fast reliable hosting.
Would you like us to contact you to discuss the options available to you?