Customer Reviews

Take their word for it, not ours!

See what our 223 reviews say about us...

Review from Reviews.co.uk
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Patricia S

Very simple to purchase hosting and setup. My query was replied to efficiently. Very good service. No hesitation recommending clook.

Review from Reviews.co.uk
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Robert L

Excellent service at all times. I have used many hosting companies over the years and Clook response times are excellent. Even on a Saturday night at 11.00pm I have rarely waited over five minutes for support. Strongly recommend

Review from Reviews.co.uk
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Ushma V

Will, John and Arran were excellent. They even talked to you in simple language rather than techno talk...!!

Review from Reviews.co.uk
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Vanessa J

We moved to Clook over 10 years ago following bad experiences with other hosting companies. We have been with them ever since and they have been an instrumental part of our business growth, providing exceptional hosting and support for hundreds of websites we have hosted there.Clook's servers are fast and extremely reliable - we need this so we can concentrate on our web design business without worrying. On the few occasions where we do need support, their response is remarkably fast; typically less than a couple of minutes.Whether you have a single simple website of lots of complex ones on multiple servers like us, you won't go wrong using Clook.Dave Jones Veedesign Ltd

Review from Reviews.co.uk
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Clare T

Clook were recommended to me when I was looking for a hosting service recently. The web site looks professional and there are a good range of options. The service and support are excellent - a great recommendation which I will be sure to pass on to others.

Review from Reviews.co.uk
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Nicholas J

On the rare occasions I need to contact the support team, they respond instantly and go above and beyond to help and resolve any issues.

Review from Reviews.co.uk
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Andy W

Superb phone support when setting an SSL. Arran made the process very smooth I had an SSL approved and installed within 20 mins.

Review from Reviews.co.uk
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Anonymous

Clook will always go way above and beyond normal customer service and deliver on time every time.

Review from Reviews.co.uk
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Lynne P

Good host keep you informed of and issues or work that needs to be done

Review from Reviews.co.uk
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Timothy P

I spend years with unhelpful hosting companies that had poor customer service, that would let me and my customers down time after time. Then I came across Clook. They have total changed the way I think about hosting companies. None of that speaking to so called first line support to escalate a problem to someone that knows what your talking about and taking hour or days to rectify a problem. Clook support is second to none! Any problem that arise are fixed with in minuets of me raising a ticket or before I have even contacted them. I now have a number of dedicated servers and other hosting accounts with them and wouldn't dream of using any one else. Fast, friendly and extremely knowledgeable!

Review from Reviews.co.uk
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John C

Brilliant customer service and at a price that must make our previous providers weep. Thanks Clook!

Review from Reviews.co.uk
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Andrew F

I have now been a client of Clook for a few years and I have found their online support to be exceptionally swift, professional, and friendly. Recently I had 4 sites migrated into a new account and Will, the clook professional that was assigned to the project was very good at communication, kept me informed regularly, and completed the project within the agreed timescale. I am happy to recomment Clook for hosting based on the superior support.

Nick Hunt

Awesome prompt response from @clookinternet! Thanks guys

Chris Taylor

Awesome support for secure websites. Thanks @clookinternet, @cPanel AutoSSL and @letsencrypt Easily configured, now click for secure SSL. :)

Review from Reviews.co.uk
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Robin H

Very helpful service, keen to get you started on the right foot and attentive to emails sent that need action. Also get a good intro email to services that covers the various login routes you may require. All good!

Review from Reviews.co.uk
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Sue B

Great service...really efficient. Friendly people and great service....if only everything else ran this smoothly!

Richard Cropper

@clookinternet Just to say thanks of the continued amazing support. Slowly moving sites away from #bluehost aka slowhost #hosting

Majestic Media UK

Prompt and efficient support service from @clookinternet yet again - many thanks guys 👏

Rich Hines

Huge thanks to Chris B @clookinternet for all the help in the early hours. Just joined you guys. AMAZING service!! Thank you!!

Review from Reviews.co.uk
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Richard D

My company has been with Clook for a number of years now and despite persistent sales calls from other hosting companies asking, "Is there anything that you're not getting from your current supplier?" there actually isn't. Clook's ticket response time is preposterously quick from an excellent and knowledgeable team, their range of services suits our requirements perfectly and issues are literally always solved. This fast response time tells me that not much goes wrong at Clook and the knock on effect is that if one of our clients has a problem with their website, I can get it fixed PDQ. Clook make me look good. Utterly fabulous.

Review from Reviews.co.uk
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Keith W

Great products and excellent customer service. Very responsive to support requests and frequently updating the product range to support the latest developments.

Review from Reviews.co.uk
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Ian H

I have been a client of Clook for nearly 10 years now and when I needed another reseller account the only choice in my mind was Clook. The prices are reasonable and the servers they use are very reliable and I am always given plenty of notice when upgrades are being made. Their service response times are second to non, whether it's 10am or 2am you always get a very quick response and the problems are sorted without a fuss even when it is something that I have cocked up.

Review from Reviews.co.uk
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Andrew G

Outstanding service within minutes from experts. I have hosted my sites with Clook since 2007 and have never had any problems that were not quickly sorted out. There are cheaper services, but we have saved money in the long run by getting problems fixed quickly and having the right answer to a question straight away rather than wasting time in long explanations to someone that doesn't really understand the problem. Have recommended them to friends and family.

Review from Reviews.co.uk
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Heather B

Excellent client service, helpful beyond reasonable expectations. Very knowledgeable and nothing is too much trouble. A real pleasure to deal with.

David Darby

@Mark__Lawrence Try https://t.co/pjf7UnS98F. Superb service. @clookinternet

Review from Reviews.co.uk
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Ben J

As a web development company we depend heavily on our hosting supplier and have used Clook for several years after bad experiences with other hosting companies. Clook provide a fantastic service, dealing with any problems incredibly quickly, and are always reliable. Highly recommended!

Review from Reviews.co.uk
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Hubert F

Really can not fault Clook. I have not had any problems related to the service, but on the few times that I have needed more general help and contacted the support department, I had a reply within a few minutes.

Review from Reviews.co.uk
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Gavin H

Always reliable, always good, great customer service. Recommended by many people, so I gave them a crack. Well worth it.

Jeremy Nicholl

Big shout for #awesome @clookinternet solving some weird server problems for me.

Cyberfrog Design

Big shout out & thx to Si and all @clookinternet for the help over the past week with 1 of our sites' cloud hosting. These guys r the best.

Review from Reviews.co.uk
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Ria A

Clook are the best hosting company ever! And we don't say that lightly. The Sales and Support team are completely dedicated to dealing with all problems and really go that extra mile. Support tickets are answered very quickly as are the phones. The network is robust and we don't ever suffer long outages and when they do happen the team are on the fault and is fixed before we even notice. These really are the best and we can't recommend them highly enough.

Review from Reviews.co.uk
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Roger M

All good so far... good comms

Review from Reviews.co.uk
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Anonymous

Coming to regard Clook as offering a somewhat more hands-on service delivery was key to my staying.This became an investment of time essential in experiencing hosting as designed maintenance in response to the needs of clients like myself. In other words, clients who need to rely so much on their understanding of what is appropriate for the size and operating structure of the organisation. Clients for whom appreciation of the technicalities is outdistanced by what is perhaps more important to running a small business. Maintaining a fully functioning system with easy access to helpful information.

Puddle

@clookinternet Thanks Clook. Great service as always.

Review from Reviews.co.uk
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Gerald M

Clook service and support is always fast and reliable.

Review from Reviews.co.uk
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Alan H

Clook have been very reliable and host a number of websites for me. They were the first company I have used to host website for me and the whole process was very simple.

Review from Reviews.co.uk
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Anonymous

Dan resolved, an issue that had left me frustrated, he asked exactly the right questions to ensure that he had enough of the right information to effect a solution, thank you Clook. Happy customer

Review from Reviews.co.uk
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Adam S

I have used many web hosts but have stuck with Clook for the past six or seven years now. What makes them stand out is the excellent level of support. I've had good technical support from individuals before at other companies, but if that person wasn't working on a a particular day I could be in trouble. With Clook, everybody that helps me is excellent, so it doesn't matter if I put a ticket in during office hours, or late on a weekend, someone is always on hand to assist.

Review from Reviews.co.uk
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Anonymous

The support from Clook is just exceptional. Fast, friendly, helpful, knowledgeable, accurate and consistent - always. What more could anyone want!

Jem

Submitted a ticket to @tsohost 2 hrs ago & no reply - frustrating!I've been spoiled by @clookinternet and their immediate responses.

Review from Reviews.co.uk
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Brian S

Excellent value and great support too. Highly recommended.

Review from Reviews.co.uk
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Richard B

My experience with Clook is all very new but my initial impressions are very favourable. It has been very easy to register and set up our website and when I have had queries, they have been quickly and efficiently dealt with.

Review from Reviews.co.uk
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Colin S

Excellent customer service, affordable prices

Review from Reviews.co.uk
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Jon H

There is not a better hosting company out there in my opinion. Incredible team at clock supporting clients 24/7.Class work! Can't recommend enough.

Review from Reviews.co.uk
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Hugh M

Great support from Clook... Fast implementation... Excellent service.

Review from Reviews.co.uk
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Christopher B

I have used Clook for about 10 years. They have been brilliant. I don't have anything negative to say. Their support is brilliant, the service is reliable and they just do their bit flawlessly. I've had small reseller servers, powerful dedicated servers and also recently started using their cloud based servers. I've recommended them many, many times. Long live Clook

Review from Reviews.co.uk
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Rowan E

So far very good. Only had 1 issue & it was resolved within 5 mins, literally. Impressive stuff, keep it up.

Review from Reviews.co.uk
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Jason T

We have been using Clook since 2009 and can honestly say, with hand on heart, that they provide an exceptional service. The support team are amazingly quick at responding, always helpful and any problems are sorted very quickly indeed. Not that there are actually any real major problems to solve. We always recommend Clook if customers enquire about hosting. We trust and rely on them entirely.

RGB

I ruddy love @clookinternet

Review from Reviews.co.uk
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Neil A

We run an eCommerce business and recently migrated our hosting to Clook's servers. The whole process was made seamless and they went the extra mile ensuring a continuous service to our customers. Highly recommended.

Review from Reviews.co.uk
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Anonymous

10 years of amazing customer service! Reliable servers, reliable datacenter, what else can you demand:)

Review from Reviews.co.uk
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Anonymous

Not only does CLOOK have a really helpful team, but their support is outstanding!! If you're looking for a UK based web-hosting company, I seriously cannot recommend these guys enough.

Review from Reviews.co.uk
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Barbara G

Very efficient and helpful. Good service options. Value for money. I was recommended to use them by a friend and I would happily recommend them to others.

Review from Reviews.co.uk
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Alexy M

Great Service

Review from Reviews.co.uk
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Martin E

Spot on, really pleased with service and support

Review from Reviews.co.uk
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Sam S

Excellent service, simple, easy to understand packages with a strong knowledge base and quick customer support.

Review from Reviews.co.uk
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Joe P

It's nice

Review from Reviews.co.uk
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Stephanie C

We swapped our hosting to Clook and couldn't be happier with the service we've received so far. The whole process of setting up our account and moving over the hosting went smoothly and all queries were answered quickly and professionally by everyone. Highly recommended.

Review from Reviews.co.uk
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Sandra R

There were some issues at the beginning that were a little bit of a turn off, but these were swiftly addressed or resolved. Willing to give it a go. Thanks.

Review from Reviews.co.uk
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Lorraine H

I have used Clook for several years when I ran a web design business and also recommended to every friend and client (even before the referral scheme!).Their response is excellent and helpful, clear, informative and always very prompt. Their prices are good and their website is clear and easy to understand.For these reasons and as long as Clook keep these values I'll never use another hosting company.

Review from Reviews.co.uk
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Peter H

I've been in the web design industry for over 20 years, for the last 8 years I've been using Clook. Their service is second to none, quality servers, quality technical support.thanks Clook :)

Review from Reviews.co.uk
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Timothy P

Always very quick to answer support ticket, with a professional, knowledgeable response.

Review from Reviews.co.uk
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Lucy W

I've been a very satisfied customer of Clook for over 5 years - the extremely reliable service is absolutely first class. As a reseller, I especially appreciate the lightening fast, technically accurate and helpful response I am guaranteed whenever I raise a support ticket. I am NEVER moving to another hosting company!

Review from Reviews.co.uk
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Elizabeth B

My question was answered speedily and when I didn't understand the info I'd been sent I was assisted again.

Ned Potter

Wow - let it be known that @clookinternet responded to my tweet in under a minute! Thank you...

Simon Massey

Yet again you guys in support do another fantastic job in a super fast time. Thanks again @clookinternet

Review from Reviews.co.uk
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Guloo V

The best in the business.

Review from Reviews.co.uk
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Paul A

They respond quickly to very request and their advice is always exactly right. My previous provider, Gandi, was slower and they often failed to understand the problem. Clook, by comparison, really understands the customer's needs and also go out of their way to implement customized solutions, such as when I needed a module installed so my Dadamail would work correctly. Thank you, Clook.

Review from Reviews.co.uk
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Karl B

Clook are always super quick and friendly in repsonding to my support tickets.

Rob Unger

Amazing customer service again from @clookinternet 👍🏼#thatswhatilike

Review from Reviews.co.uk
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Ken C

i'm based in shanghai and as a result my banking situation is rather unique, it tends to trigger fraud alerts, the Clook team were not only quick to respond, but also offer solutions and guidance to help address this issue for me. their service is straight forward and easy to use.

Review from Reviews.co.uk
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Mark D

Clook are one of the few hosting companies whose service and support is genuinely excellent. Quite apart from the functionality and features offered by their hosting packages, the speed, quality and willingness to help provided by their technical support is second to none and is often the deciding factor in who I trust to host my sites.

Review from Reviews.co.uk
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Jamie H

Really quick transfer from old provider, helpful support and good service!

Review from Reviews.co.uk
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Anonymous

Dealt with very quickly and efficiently. Would highly recommend

Review from Reviews.co.uk
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Martin G

Easy process to set up. Very quick response to technical query.

Review from Reviews.co.uk
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Richard C

It took me around 8yrs to find a hosting provider which had consistent fast loading of website pages, quick cpanel access and professional, expert support. All our clients are hosted with Clook. We had previously spent years moving around from the "big" hosting companies with very poor experiences.Thanks to Clook we've been able to expand and market our hosting strengths against our competition too.Keep up the good work. The only improvement I could recommend is if you came over to Gibraltar to setup an office here so I could buy you all a drink by the beach to say thanks for all the favours I feel I owe you from the immense help and support over the years!Thanks to Tim from Texelate.co.uk all those years ago for recommending you guys too. An old friend from uni who shared his closely guarded secret to me!

Review from Reviews.co.uk
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Anonymous

I have been using Clook for many years. Their technical support is one of the best in the industry and I wholeheartedly recommend them.Absolutely amazing!

Review from Reviews.co.uk
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David W

Been with them for over ten years, each time I check their servers for known security issues they are ahead of the curve having already patched any vulnerable code. Just what you need in a web host. Great, many thanks.

Review from Reviews.co.uk
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Richard C

Amazing packages, great prices, fast as lightening load times and expert, fast support.

Review from Reviews.co.uk
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Anonymous

Great technical service and speedy too. Email correspondence friendly and clear (even for someone not very techy) and problem solved. Impressed.

Review from Reviews.co.uk
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Carl D

Always easy to work with. Very good support.

Review from Reviews.co.uk
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Robert Y

I have been using Clook for a few years now, both for our business websites and for my personal sites - all on shared hosting. Whatever the value of the hosting, I have always found Clook support to be pretty near perfect. Their support system responds quickly - sometimes within minutes - and the support staff are friendly, approachable, patient and knowledgeable. They get the job done. That sort of support - both technical and knowledge-wise - means an awful lot to me. Thank you Clook.

Review from Reviews.co.uk
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Anna B

Excellent service!

Review from Reviews.co.uk
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Mark K

OK where do I start. I'm a Web Developer currently on the reseller-50 plan with Clook Internet. I initially heard of Clook via an associate of mine. He told me they were the best reseller out there. Very fast website delivery. Very fast support. Great value for money. Great admin area to manage all of my website accounts. I thought he must work for them! But no, after now being a customer of Clooks for 10 years, I can honestly say, with my hand on my heart, all the above is true. To add to that, the best thing in my opinion is that you hardly ever get any issues. Once a website is live on there, it runs trouble free. I have used other resellers in the past and none have met this standard in my opinion. Clook were great 10 years ago and just continue to improve over time. I know that anxious feeling you get when searching for a reasonable priced reseller when you are starting out. You really don't need to look any further. I'll put my reputation on it.

Nathan B.

If @clookinternet's hosting is as good as their customer service, then I can see us getting on well!

Review from Reviews.co.uk
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Anonymous

Very simple ordering process and great support from tech and the very helpful billing team.

Review from Reviews.co.uk
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Vitaliy K

I have used and recomended clook many times for clients. They offer goid value, uk based. Good feAtures. And very helpful and responsive with reguard technical support.

Andrew Morton

well done @clookinternet for having some of the greatest server names ever. #whereGeekAndGeniusCollide

Review from Reviews.co.uk
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Vanessa J

We moved to Clook over 10 years ago after failures with other hosting companies. Clook have never let us down and have supported us excellently as our business has grown. Support times are incredibly fast, typically less than a couple of minutes although we rarely need to use them as they are so proactive. They are without doubt our number 1 supplier and we highly recommend them.Vanessa Jones - Veedesign Ltd www.veedesign.co.uk

Review from Reviews.co.uk
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Oliver P

Whilst the market is flooded with hosting providers, Clook Internet stand head and shoulders above the rest by providing outstanding customer service and support. By far and away the best hosting provider I have used.

Review from Reviews.co.uk
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Stephen M

Setting up an account was very easy, and the website is very user friendly.

Review from Reviews.co.uk
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Maeve M

No problems at all with the service since we purchased it. Thank you

Duncan Thomas

Great to hear that @clookinternet have partnered with @CloudFlare - another great addition to a quality hosting service :) #HappyCustomer

Review from Reviews.co.uk
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Richard C

The best web hosting out there, simple as. I hope they can keep up the good support and cpanel options moving forward.

Plump

Can't recommend @clookinternet highly enough for hosting. Stable, fast and their customer service and support is outstanding.

Review from Reviews.co.uk
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Paul H

The strength for me is the level of support, great job guys keep it up

Review from Reviews.co.uk
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Michael W

We found Clook Internet to be thoroughly professional and knowledgeable and have no hesitation in recommending them to any potential user. The service provided was tailored to our business Thank you to all at Clook

Review from Reviews.co.uk
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Jack P

Look where happy to talk me through exactly what was required to move my website onto their servers. Step by step and ver patient. As soon as I'd followed the instructs the job was done. Simple.

Review from Reviews.co.uk
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Anonymous

Provides me everything that I need to work with.

Review from Reviews.co.uk
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John M

Fast, friendly and helpful service again today. We've been clients for over 10 years and it's always been to the same high standards.

Review from Reviews.co.uk
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Tom C

Today, Clook resolved my cPanel query, but that's just the tip of the iceberg. Over the last 13 years I've experienced top notch support whenever I needed it - always fast to respond, and always easy to deal with. I've recommended Clook to many people over the years and will continue to do so.

Review from Reviews.co.uk
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James S

I've been with Clook since 2004, from day 1 Jim and the team have been excellent. Enquiries answered within minutes, Thank you Clook for all the hard work you do. Your an inspiration!

Review from Reviews.co.uk
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Les A

Great service, and the helpdesk are extremely friendly and helpful. I was impressed by the speedy response to the issues I raised. These were quickly resolved. Nice one guys keep up the good work.

Review from Reviews.co.uk
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Ben L

Great customer service. Always available to help me 24/7Thanks

Review from Reviews.co.uk
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Davor P

I really appreciate that clook seem to employ genuine technical experts - as opposed to just bums on seats which is exactly what you get from lesser hosting companies. Thanks for supporting me guys! Keep up the excellent work.

Review from Reviews.co.uk
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North K

I recommend Clook regularly to most of my clients, mainly because of the good customer service. I know that if I have a problem, they will help within a very short time and usually with good results. I've always had an excellent experience using Clook. North

Review from Reviews.co.uk
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Shushil D

Speedy transfer from old host. Even transferred out of business hours to minimise disruption to business emails. Nothings seems to be too much for them. Exceptional service

Review from Reviews.co.uk
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Anonymous

The transfer of my website from my previous hosting company was implemented smoothly and with no fuss. Excellent customer service.

Review from Reviews.co.uk
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Savva P

Clook support has fast response even on live chat which is very helpful and efficient. I find their services easy to use even even though I am not a programmer. They restored my website which was very useful.

Review from Reviews.co.uk
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Alissa R

Clook technical support is second to none! Always fast to respond, and always sort the issue quickly.

Review from Reviews.co.uk
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Sue J

Excellent service and easy to use

Review from Reviews.co.uk
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Jon B

Having been online with numerous websites for 20+ years, I've used pretty much every web host that you can think of. I then tried Clook when they were new and I've never ever (and I mean EVER) had a problem.In the old days they only did support via tickets but, even then, I never had any other host reply faster. Sometimes it took seconds, and it was always a tech who knew how to fix it or answer instead of following a script.In the UK, Clook are the only host I ever recommend, no matter what website size. They apply American service quality to a great British company.And, I never write reviews. But, Clook deserves it.

Review from Reviews.co.uk
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Rachel F

We have been using Clook since 2009. Response times for technical support are consistently under 10 minutes - frequently far quicker than that, and everyone goes out of their way to be helpful. It's a very refreshing change from other hosting companies we have had experience of, and I wouldn't hesitate to recommend them. We recently upgraded to a managed cloud server, and as always Clook's excellent technical support made the migration totally painless.

Jennifer

@JimSterling @clookinternet have the best support I've ever encountered for anything, might be worth looking at (or… https://t.co/HZIMV0J0vT

Review from Reviews.co.uk
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Clifford B

Very reliable and quick to respond to questions and even so with support calls, responses in minutes than hours that we have had with other providers.

Review from Reviews.co.uk
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Anonymous

The customer service received from Clook isn't just the best I've had from any hosting provider, it's the best I've experienced from any company whatsoever. I know it sounds a bit much, but I mean it!

Review from Reviews.co.uk
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Anonymous

As a customer since late 2005, we are now in our 12th year of hosting with Clook. We are so pleased to have found them when our existing host failed. Over the years, we've used Reseller, VPS and Dedicated servers. Support is amazing, with responses and fixes often before you can make a coffee after submitting the ticket. Telephone support too, although we've never needed to use it. Extremely helpful and wonderful people to work with, and great attention to detail. They just completed a server migration for us and, of course, it all went as smoothly as we'd expected.

Ian Anderson Gray

@EddieMayan @yoast I am sure we have our favourite hosts. Mine is @clookinternet - nevermind Rackspace- Clook have fanatical support.

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William M

I have been with Clook for many years after a few mistakes in the past : I have never regretted it !!! Clook's service is outstanding, and any problems are addressed very, very quickly. It is a very secure and very highly maintained service. Clook's Customer Service and help-desk are outstanding. I recommend Clook to everyone I know. If your present provider is poor or even dreadful, as some - I know ( from personal experience ) are, do not hesitate to move immediately to Clook. Five Star Service. Highest possible recommendation.

Rich Hines

@clookinternet Superb. You know what I'm listening to all afternoon now! Ha!

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Aisha E

Simple and easy way to set up a website

David Bell

@clookinternet this is EPIC, awesome news Clook.

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Stephen F

If I have a problem or have a question, Clook are always available to help out quickly and with no fuss.

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Jane J

A solid hosting service, with superb performance and quality tech support. Any queries are answered within minutes by an extremely knowledgeable support team regardless of the time of day. Highly recommended.

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Elliot T

Best hosting support I have received. Not the cheapest but definitely the best. Been with them for over five years.

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William W

Excellent service, super fast setup times and support is second to none. I would highly recommend them.

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Phillip A

This is a great place to host your website, the shared hosting comes at a very affordable rate. since using them i have yet to experience any downtime. They provide great communication to keep you up to date with all there updates and any fixes they have going on. there informative nature helps you to plan around any works which may effect you directly.Great Service, would, and have definitely recommended clook to others.

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Anonymous

Their support is, bar none, the best I've ever come across. Fast replies, help with configuration, and more.

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Laurie W

We've been using Clook for several years now alongside accounts with other UK hosts - you simply can't get anything approaching the same level of reliability, speed and insanely responsive, knowledgeable support that Clook offer anywhere else - and all at very reasonable prices.

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Anonymous

Quick replies

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Stephen M

Clook offer a great service and the best thing for me is their fantastic support. Always get very quick and helpful responses, 24/7.

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Carlos S

I recently went for CLOOK. Their customer and technical support have been excellent thus far. The clook website is superb!

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Daniel N

I love using Clook, they have great range of hosting options and their support is the best I have ever used.

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Rachel F

Always receive prompt service from technical support. Fantastic turnaround of support tickets.

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Libby S

I have used clook for quite some time now and I wouldn't go anywhere else for my hosting - they are an exceptional team of people who are always at the end of the computer to help me in any way I need! Thanks so much for being so excellent!Renaissance Life Therapies

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Guy W

The support from Clook is just exceptional. Fast, friendly, helpful, knowledgeable, accurate and consistent - always. What more could anyone want!

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John B

Excellent service. Prompt and efficient customer support. Thank you!

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Sarah S

I was having trouble with my wordpress site and my webdesigner was unavailable. I contacted Clook and Arran took the time to help me with my site even though it was a design issue. I was highly impressed with Arran's speedy response to my queries. Thank you Clook!

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John M

I have had an account with Clook for over 10 years and in that time I have dealt with all of the main hosting companies working on client websites. I can honestly say that none of them are a patch on Clook. Outstanding technical support (really excellent always, fast and professional, they have got me out of trouble of my own making more times than I would like to admit...). Today most server companies seem to be reliable enough but support is the real differentiating factor and Clook are the best of the lot.

Tim Bennett

I’ve just started my ninth year with @clookinternet now — and still the best hosting company I’ve ver used.

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John M

Brilliant help as always. Recently I've had quite a few dealing with support (from memory only one because of a Clook problem the rest were all my own issues...). Every one has been dealt with extremely quickly, one even in the same minute I sent the question which is really something. The level of expertise is superb.It must be around 8 years since I moved to Clook and I've recommended you to quite a few folk. Keep up the good work.

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Mark B

I've been using Clook for a number of years now and I'm always amazed at how quickly they get back to me on any support requests. They're happy to help above and beyond their remit and just a generally nice bunch of people to do business with.The hosting is very reliable, great uptime, and easy to use platform.I've recommend to a number of friends and have actually pushed a few clients to move their sites to Clook.

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Vanessa J

Clook are genuinely outstanding. We've been with them for over 10 years and they have been instrumental in forming a solid foundation for the growth of our own business. Their support is lightning fast (just minutes) and they are always extremely helpful and knowledgeable. I don't want to sound like I'm going over the top too much but once you've been with them for a while, you'll understand where I'm coming from.They are not a budget host - but then the value they offer is exceptional. If you want a host you really can rely on, then try Clook. You won't look back.Dave (Veedesign Ltd)

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Julian C

I have used Clook for years though my employer, and after being impressed by their support and reliability have move all my personal websites over to them, too.

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Jason H

We have used Clook Internet for over 6 years now for hosting our website and email accounts, in that time we have recommended them without hesitation to business colleagues and clients alike.In 2014 we had an vulnerability within our website that was (almost) exploited but due to the fast reactions of the Clook team who at 10pm in the evening prevented disaster which allowed our web developers to correct the site without detriments to our business.If you are looking for a company which is run by a very passionate team that are also up to date with the latest hardware, software and trends you will be hard pressed to find better than Clook.

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Robert P

I knew nothing about website hosting and it was with trepidatation that I embarked on finding a host. I need not have worried as the folk at Clook answered all my daft questions and the site was up and running in no time.

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Robin H

Clook have always been REALLY helpful and answer support emails literally within seconds!I have found their servers to be a tad slow when compared with amazon EC2 but for smaller websites where speed isn't as critical, they're great.

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Graham L

Have had absolutely no problems with Clook since I began using them. Importantly for me, their customer service is very good indeed.

Rob Munday

If @clookinternet was a person, I'd buy him/her a cold frothy beer tonight. Saved my bacon again today - best web hosting around.

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Isak B

Very helpful as we had to transfer our website to Clook and they assisted us all the way!

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Jonathan I

I had a security-related query regarding my account and set up a ticket. Within less than 10 minutes Dan M from your support team had resolved the issue. Fabulous service: quick, efficient, polite, friendly. Who could ask for more? Top class.

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Colin T

Consistent excellent service. I couldn't be happier with the support and service that I get from Clook and will happily grow my business knowing that I have the absolute best hosting company behind me. I have tried so many other hosting companies in the past and there is a general bad feeling when it comes to most hosting companies, but I can't fault Clook and would recommend them to anyone. Keep up the good work!

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John T

Cook keeps our Charity's website hosted effectively and securely. Cook is a really good value web host. It gives you fair notice of maintenance and other issues, otherwise it just does what's needed, very reliable, no panics or surprises.

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Des C

Good prices, simple to use and good service

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Daniel H

Since joining Clook I've found their support second to none, often helping with things which I'm sure are beyond their remit...!I came from another host and Clook handled all steps of the move on my behalf and the switch-over was seamless. I can't thank you guys enough...Dan.

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James G

Clook have a hands on personal approach that suits our business requirements down to the ground. With over 300 websites hosted at Clook we can call them or email them and get a reply pretty much instantly.On the odd occasion when something goes wrong (which is unavoidable) Clook have been on hand to talk us through, help and guide, even when sometimes the issue is at our end and not theirs.Clook go above and beyond the call of duty which is why we have been using them for so long nd will continue using them for the foreseeable future.

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Kerry C

Solid provider with 24/7 coverage.

Gareth Lockton

@clookinternet @TimTomato I can vouch for Clook hosting being super reliable and their customer support is amazing 👍

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Andrew W

Genuinely wonderful service. I'm a web developer of 12+ years, and host some client sites. I've used numerous hosts and have recently come back to Clook. The pre-sales advice was very helpful and non-pushy, and the ease of migration (and support with migration) was excellent.

Andy Dean

@EVHighwayMap @digitalocean I'll get you a beer, but I use @clookinternet who have been exceptionally good over the… https://t.co/Ufc37sSps1

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Louis M

the support is the best I have ever received from a hosting company.

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Sophia L

Having had awful experiences of too many hosting companies I was sceptical about finding one that could actually be at least satisfactory. I am pleased to say that, so far, Clook have been efficient, effective, knowledgeable and above all shown a real concern for providing really good customer service! Long may it continue!

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Jon H

Clook internet go above an beyond for their clients on a daily basis.They have provided me with unrivalled support for the past 8 years and I would not dream of going anywhere else.Fantastic service always. Thoroughly recommend.

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Mary D

My website was created for me by a webmaster, but I am in charge of all its updates and additions, which are very straightforward and easy to do. As a result I have a professional site where I can showcase my work to the world.

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Steve P

Great service and a great price. I had a support ticket resolved and closed within minutes of raising it - couldn't ask for more. Highly recommended.

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Philip K

The service offered by Clook is truly excellent. But aside from being a thoroughly reliable and friendly ISP, which they are, it’s the details which really make the difference, especially for a sole trader like myself. A small example is the billing system, which is delightfully smooth and clear, with neatly presented PDF invoices sent in good time and a second copy marked “paid” arriving moments after settlement. Another example is the well-designed client portal, with very fast ticket responses from staff who are knowledgeable and unfailingly patient. After three years as a customer I have no hesitation in recommending Clook.

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Robert D

The quality of service I received was brilliant. I simply gave them instructions and within a few days it was done. I highly recommend this company! Robert

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Anonymous

We have a variety of services with Clook and have found them brilliantly responsive, technically wonderful and helpfully friendly. Keep doing what you are doing Clook!

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Leo L

I have been a client of Clook Internet for the past 10 years and what sets them apart from the competition is their FANTASTIC support. Day and night, I can contact them via the support system and will get a solution to my problem within 10 minutes... Recently we started a new business venture and the question of the hosting company to support us was raised: Clook were the obvious choice once again.

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Julian W

I've been using Clook since 2006 and they have proved to be a incredible hosting company. Their support team are incredibly knowledgeable, helpful and very quick to respond. Real quality service at a fantastic price.

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Simon B

I was recommended to use the Clook service by Alan Picture (ACP computing) and went via your web site to register 2 domain names and the associated hosting packages. It was easy to follow the steps and prior to completing the purchase I spoke to Jamie who answered a couple of questions on picking the right package for me to use. All very professional.

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James L

Clook support are absolutely superb. I get a response to support tickets in a matter of a few minutes. And the support is always fast, knowledgable and gets the problem fixed. I love love love Clook. Used them for many years and will continue to do so.

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Jason M

Brilliant customer service highly recommended.

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Karl B

Clook are always super quick and friendly in responding to all my support tickets. I fully recommend them to anyone looking for a solid, reliable hosting provider.

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Jane W

gereat help

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John M

I've been with Clook for over 8 years and they have been absolutely brilliant. The support is the best I've ever experienced by any company and the amount of times they have got me out of trouble is frightening (and almost always is something I've done wrongly and not them...). As a web designer I have regular experience of quite a few other hosting companies and I have to say most are not particularly good, especially the big ones, Clook is a different story altogether. 100% recommended.

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Anonymous

Always Brilliant service! The technical support team are the best I've used. Ticket replies are in minutes rather than days like other hosting providers I've used in the past. Would reccomend.

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Anonymous

Clook responded to my email query within a few minutes giving clear and simple advice on how to upgrade my account to get more space. They always respond quickly and helpfully, would recommend.

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Natalia S

Good service, haven't had any issues so far with my site

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John H

Clook offer a competitive rate for a great service. I needed to rebuild my website and migrate to a different URL. They helped every step of the way, 24hrs a day. Thanks again Clook!

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Ray C

I've used Clook for many years and have always found the service reliable and responsive. If issues arise you are notified about them immediately, so you always know where you stand.

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Barry V

brilliant service from great people very good quality from good people thankyou.

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Anonymous

The hosting service has been first class, and the support has always been excellent and with a very fast response time.

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Stephen B

Clook somehow seem to have mastered the art of combining personalised service with high volume internet transactions. We have been with them for over 5 years (and have just added a new business) and have been constantly delighted with their efficiency and customer care. So far we have never had any cause to contact them and complain. And we're not known for being reticent in that department. When any maintenance or upgrade work has been needed, Clook has given us plenty of notice and regularly updated on progress. When (as has happened more frequently) we've wiped historical emails, not wiped enough (and over filled disc space) or just screwed up, a phone call, live chat or email has sorted things out quickly and reassuringly. These guys are very good - not just technically but in their superb customer care. I'm happy to recommend them.

Tring Web Design

trying out @CloudFlare with my @clookinternet reseller account! Thanks guys

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Anthony H

I read several on-line reviews recommending Clook and since I only had a simple couple of sites to run gave them a call. Was given clear advice on services and costings.Since I've signup up there have been few visible service interruptions and I've received messages about scheduled maintainance slots.The cPanel management interface offered is easy to use and there are plenty of add-ons for anyone wanting e-commerce, blogs etc

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Andrew W

All hosting is not created equal. These days, hosting largely comes down to uptime/performance, and support. The former tends to be a given, but the latter is what sets providers apart in my view.I can't rate Clook highly enough. Performance and uptime are as good as the best I've used. Support? It doesn't matter what package you're on, you get the same amazing service and support for each. Support response times are ridiculously low; more often than not, I have a reply in < 5 minutes. And I ask a lot of questions, We have a lot of clients who we've chosen to host at Clook.I've been using hosting providers for probably 15 years and I've been through them like dodgy second hand motors. This one's a keeper...

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Matthew B

Clook have been a revelation after terrible experiences with massive hosting companies. The support is really good but hardly anything goes wrong.

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Alnoor H

Knowledgeable helpful and quick support says it all.

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Paul A

Very simply, unlike my previous host, gandi, they answered a question clearly and without getting the facts wrong. Gandi is often good, but clearly they are overworked and they assume that the average customer understands tech talk. Clook takes a more personal approach and does not make assumptions about what the end-user should know. Plus they were quick! Thank you!

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Steve N

Fantastic quick, support, from knowledgeable (and patient) support team. Had sites hosted with them for years - always my first point of call when I develop a new website.

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Emma C

Excellent speed and reliability, support is very quick and helpful when you need it.

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Daryl U

We have been a customer of Clook for over five years and through out that time we have not had one single problem with the support or service we have received, The support team are exemplary with response times invariably in the minuets rather than hours or days which some web support companies provide. Not being technical it is refreshing to speak to support staff who managed to not patronise but avoid being to technical when explaining things. As for sales support quotes and upgrades and migrations have without fail been prompt and competitive considering the amazing customer focused ethos that Clook clearly demonstrates consistently... I can not recommend Clook strongly enough to any company looking not just for a Hosting company but a true long term business partner!!

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Cecile B

Excellent and friendly customer service. Guided me step by step through the set up of my website and helped me getting started (I'm a complete novice). Extremely helpful.

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Elizabeth F

I had been putting off moving my reseller hosting account for months because it had been such a nightmare moving all my accounts before. However, Clook moved all of my 20+ accounts for me at no extra cost (sites, emails and my WHMCS account). Moving accounts was a seamless operation, entirely stress free for me and my customers didn't even notice the move.Clook has the most friendly, speedy and knowledgeable support team ever. You can actually phone them up and speak to someone based in the UK which is a huge relief.Clook came highly recommended to me and I would highly recommend them to anyone else.

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Andrew H

I recently transferred my hosting to Clook on the recommendation of a business colleague.The process was very quick and seamless - so far very pleased - excellent value and the support guys I've dealt with so far have been very polite and efficient - long may it continue!Andrew

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John H

Clook were referred to me by a friend after experiencing a considerable amount of downtime with my provider. From the very first moment of contact with Clook, I found them engaging and extremely helpful. Their service is excellent and the support (at all times of day) is very quick and efficient, always with solutions rather than excuses. I wouldn't hesitate to recommend Clook to anyone looking for a provider that can deliver.

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Jason S

I was recommended Clook by a friend to host my website and it was a great decision to take that advice: from initially being in contact with Clook to suggesting a suitable package for me, to smoothly getting my website up and running using their helpful and clear online resources. And at a very reasonable monthly cost. Thank you!

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Stuart B

Matched my needs to their service options quickly with minimal difficulty. Setup was quick quick and easy.

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Don A

I assume you guys from Clook will get a lot of very positive reviews of which will be the same experience I had and I can only agree with. I am very grateful for their great support and quality interaction. The word 'Clook' has become an important quality word in my vocabulary.

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Anonymous

They do what they promise - which is all any customer can ask for.

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Adam L

Over the last few years Clook have proved to be a rock solid provider, and the best tech support in the business. Highly recommended

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Anonymous

Having hosted sites elsewhere, I can say that Clook are quite simply the best.

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Frances M

i dont know much yet only just got the web site changed. so not a lot to say at this time

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Philip M

The key for me has always been the Support staff - clearly they are the one that most individuals look to to help either install or provide advice on software or help with issues that may arise from time to time - and they are excellent. As far as the shared service is concerned, I would really like to see more CPU allocation provided for individual sites, even if this means an extra cost - for example there is no increase in CPU allocation across all shared services - I would value this more than extra physical storage space - for example.

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Mark C

Tickets and issues solved very quickly and all services easy to find and use

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William M

Clook teats looks after you like a customer but also as a colleague. A unique service.

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Libby S

I made the switch to Clook several months ago and wish I had found them sooner. They have an exceptional support team round the clock, and I've never waited for longer than 2-3 minutes for assistance, even if its 3am!Their technical knowledge is fantastic and they are always on hand to help.In short, if you're looking for a 5 star hosting provider, look no further, Clook is outstanding on price and service.Renaissance Life Therapies

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Niall D

We were using a well known internet provider as a platform for business email. We were severely restricted on data storage and the system was so slow via webmail as to be essentially unfit for purpose. Employee time was wasted constantly and IT integration was poor. Since switching to Clook we have had no issues at all

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Daryl U

I recently required some assistance regarding our service with Clook and the level of support and advice that I received from the support team was exemplary. If all my business partners provided support as good as Clook my life as an IT Manager would be so much easier. Thank you and keep up the excellent workBest regards Daryl Unitt IT Manager Education for Health

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Mark D

Working with Clook is always straightforward, with the 'jewel in their crown' being the fantastic Support Dept who respond to any request quickly and thoroughly. They are our first choice for webhosting and related services.

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Michael H

Brilliant service and good value. Always keep you updated regarding server maintenance etc and very quick to resolve any issues.

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Graham M

Clook made a transfer from another hosting company very easy. They transferred the files for me and thereby avoided me having to download and upload 600MB of files. Since then service has been impeccable with the only down time being a 10 minute scheduled maintenance.

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Margaret M

Clook support is always fantastic when I need it (which doesn't happen very often!) Something went wrong when I was upgrading some software and Si in the support team had me up and running again very quickly. Thanks, Si.

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Jean D

Having used Clook for many years, their super-speediness never ceases to amaze me! They always go the extra mile and are super-helpful! Awesome job guys.

Fred

@clookinternet multiple accounts for 10 years with you guys, simply the best. Enjoy your well deserved evening 🍷🍺🎄

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Justin J

Having experienced average support and an unreliable hosting from one of the supposed biggest and best UK hosts, I did my research wanting a host that genuinely put customer service first and discovered Clook. It is a big decision to migrate 50 sites but I can say I've not regretted it one bit.By telephone and email ticket the guys at Clook have been responsive, competent and accountable by not batting me around various support departments when I have needed to troubleshoot. They have been excellent in helping me to migrate some tricky sites, and I have found them willing and able to go beyond the minimum required just to clear a ticket. Oh, and did I mention the hosting its self (re-seller shared and VPS) has shown excellent speed and reliability.Clook have so far proved to me over the last six months that going with the big hosts who shout loud with their massive advertising budgets is not always the smart to go.

Review from Reviews.co.uk
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john b

Excellent service. No downtime. Quick response and knowledgable customer service. Wouldn't go anywhere else.

Review from Reviews.co.uk
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Craig M

My previous hosting provider was based in the US, because of this I could never phone for support. I have only been with Clook for just over a week and required support, on each occasion I have received quality and speed.

Review from Reviews.co.uk
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Michael C

Superb support with instant replies to queries. Couldn't be happier! Wish we'd been working with Clook a lot longer. Keep up the good work guys!

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