Customer Reviews

Take their word for it, not ours!

See what our 283 reviews say about us...

Review from Reviews.co.uk
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Anonymous

Excellent systems reliability and uptime, service response time is outstanding with accurate answers to questions. Overall 'Clook just works' no issues - cannot recommend highly enough.

Review from Reviews.co.uk
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Anne C

11 years ago, I set-up my own web development business and was recommended to use Clook for the hosting of all my websites. I have not been disappointed. Their support has been absolutely first class and genuinely 24/7. There has been barely any server downtime during that time and I now have over 50 websites running on my shared server. Having come from a project management and marketing background, my technical knowledge is sometimes lacking but the support team are always happy to help and guide me with my hosting, email and DNS queries. I would not hesitate to recommend Clook to anyone looking for a website/email hosting solution. Anne Chinoy Kangablu Ltd

Review from Reviews.co.uk
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Marc P

As well as totally reliable hosting they are always prompt with phone enquiries or tickets raised and the staff know what they are talking about and are able to provide the right amount of help or guidance when required.

Richard Cropper

@77roscoe @JimSterling Damnnn, if it helps Jim - took me about 6yrs before finding @clookinternet for amazing hosti… https://t.co/yE9ldQ0R4O

Review from Reviews.co.uk
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Marco G

Support is amazing and well, after some years with them... all stuff works properly. I've never had any problems on cloud servers or other product types. Thanks!

Richard Cropper

@clookinternet Just to say thanks of the continued amazing support. Slowly moving sites away from #bluehost aka slowhost #hosting

Review from Reviews.co.uk
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Sarah T

Super fast response, within minutes, to any kind of problem, in my experience always solved quickly and efficiently by the friendly Clook team.

Review from Reviews.co.uk
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Anonymous

Support is nearly instantaneous at any time of the day or night. And the overall service is so good that I've only had to contact support twice in ten years...that kind of says it all doesn't it ?

Review from Reviews.co.uk
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Michael L

Clook is constantly providing a fast, reliable service for my web hosting needs. The guys at Clook always answer my support questions in a clear and concise manner, while the user interface on their client portal is smooth and easy to navigate.

Review from Reviews.co.uk
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Anonymous

Reliable provision of service, coupled with first class support when needed - all I want from a provider

Review from Reviews.co.uk
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Paul H

Clook always make me happy. The support staff are top-notch. Today I had an SSL certificate that needed final configuration on my server; they dealt with it in less than 5 minutes. Fantastic team at Clook!

Review from Reviews.co.uk
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Anonymous

Great customer service. Reasonable prices.

Ned Potter

Wow - let it be known that @clookinternet responded to my tweet in under a minute! Thank you...

Review from Reviews.co.uk
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Nick K

The guys at Clook have helped me out multiple times whenever I've had an issue and been help and fast when doing so! 100% happy.

Review from Reviews.co.uk
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Mathew D

Unlike many hosts I have been with, Clook’s customer service is second to none. Incredible fast response times and I’ve never had downtime. The staff are polite and extremely helpful. As a web designer I stick with clook for this reason and I feel confident knowing my clients websites are in good hands and should I need assistance, I can get help fast. I can not recommend them highly enough.

Review from Reviews.co.uk
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Trina F

I have to say Clook have the best support team I have ever encountered. They respond within 10 minutes and always go the extra mile to sort out whatever problem I am having. Can't fault them...

Review from Reviews.co.uk
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Lesley C

As always, Clook support provided an exceptionally fast and courteous service. 5 minutes from request to install an SSL certificate to completion!

Review from Reviews.co.uk
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Jon B

After trying several different hosting providers with generally quite negative customer service, Clook have always been incredibly easy to deal with, reliable and knowledgeable. We have 13 Drupal / Wordpress sites registered & hosted (as a re-seller) and would recommend them to anyone else in a similar position. They're like a like a breath of fresh air :)

Review from Reviews.co.uk
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Carol S

Everything has always worked smoothly and customer service were very quick to respond, with clear information and instructions, when we needed to change billing and contact details etc.

Review from Reviews.co.uk
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Chris W

Whenever I've had to contact Clook for help with a problem (which has been very rare indeed), I've always been delighted with how swiftly they get back to me with a solid, helpful response that always answers the question. Can't fault their customer service.

Review from Reviews.co.uk
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Scott W

I have used many companies in the past, some start off well but the quality never lasts and this is down to them trying to save money IMO, cramming servers to save money so they can offer mega cheap deals, then everything falls apart. Better to pay more and get what you need on a consistent basis, that being very fast and competent service and reliable servers with constant uptime. Clook is company I trust, having now been with them for many years, I know when I need help it's there and I don't have to worry about my hosting like I used too. I would recommend them to anyone and everyone who is serious about their web prescence.

RGB

I ruddy love @clookinternet

Review from Reviews.co.uk
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Anonymous

Have been with Clook for over 10 years now and have always been happy with the service. On the rare occasion that we have had to ask a question it has always been answered within a few minutes! Having a reliable hosting company that we can trust makes running our business so much easier!

Review from Reviews.co.uk
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Paul H

The Clook team helped restore some files of our server in order to solve an issues created in a recent update from our staging site which also released unfinished changes. The entire process was smooth, fast and simple. Great support!

Review from Reviews.co.uk
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Malcolm C

I can't remember how long I have been a Clook customer but it's more than 5 years. Throughout that time I have experienced zero problems. Sometimes my own lack of knowledge has caused me to contact support and all I can say is the response has always been beyond fast and close to psychic. Clook is faultless.

Review from Reviews.co.uk
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Angela B

Clook are excellent on any support issues that I have had and are very quick to respond. I have been using them for a number of years and would recommend them to others.

Review from Reviews.co.uk
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Chris G

I have been with Clook for over 4 years now and have been 100% happy with the service I have received. The tech support is superb and queries are always answered and resolved really quickly 24-7. Thanks!

Review from Reviews.co.uk
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Lisa S

Clook has an easy to use website and a very efficient support system for clients. I like how the system sends reminders well in advance and then again nearer the time when things are up for renewal. It is so easy and quick to get help and staff are very patient if you do not understand. Overall, we are very satisfied with the products and services.

Review from Reviews.co.uk
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David A

Clook offer a top quality service at a very reasonable cost, with fast, stable servers that experience minimal downtime; excellent customer service, with fast, knowledgeable responses to querys, and reasonable requests acted on without a fuss.

Review from Reviews.co.uk
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Anonymous

One of the best, for speed, support & value - & I've tried many (Fasthosts, Rackspace, UKFast etc.). The Cloud hosting packages are excellent.

Review from Reviews.co.uk
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Christian T

Have been with Clook over 10 years now and would never consider moving to another hosting company. You will not find faster, better or more friendly customer service.

Review from Reviews.co.uk
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Ian R

Clook have been amazing, I am new to hosting and they have explained and promptly supported me throughout. I would highly recommend them for customer support and hosting performance. I know my online business is in safe hands and an amazing price.

Duncan Thomas

Great to hear that @clookinternet have partnered with @CloudFlare - another great addition to a quality hosting service :) #HappyCustomer

Review from Reviews.co.uk
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Steven J

Value for money, reliable web hosting packages with excellent data backup service and exceptional 24/7 technical support

Review from Reviews.co.uk
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Tony G

My website is not a business, but it's important to me and the 1500 or so followers it has. And when it goes wrong I need help to get it back online. Since starting the site, about 15 years ago, it's been humped round a succession of hosts. Non have come anywhere near the level of service that I've experienced at Clook. I still remember dumping a broken site on their doorstep just before Christmas several years ago. They worked tirelessly for three days and nights to get me back online for the festive season. Since then I've needed their help to solve problems on several occasions and they've never let me down.

Review from Reviews.co.uk
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Philip M

I have been with Clook for 7 years and my number one priority with any hosting company is good customer support and that is what I get with Clook. There is always someone on hand regardless of the hour to help with any issue I have.

Review from Reviews.co.uk
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Jan C

We have been using CLOOK Internet services as a hosting re-seller for well over 10 years and are extremely satisfied with all aspects of their service, starting with their reliability, through the flexibility of options and ease of configuration and ending on their very prompt customer service. I have no hesitation in awarding them top marks in this review.

Review from Reviews.co.uk
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Sally C

It is so nice to receive instant telephone support and email support even if the problem is of my making! Within 15 minutes my life is back on track.....Having a human who understands we are not all technical whizz kids and can explain issues is so refreshing too. More than happy with Clook, I'd rate them Excellent if the phrase were available - I have to settle for 5* and Very Good! Try them, I'm sure you won't be disappointed.

Review from Reviews.co.uk
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David W

I have been hosting websites for over 2 decades so can sympathise with anyone trying to find a host you can trust and depend upon. In the early years I used several different hosting companies, both small and large, now I just use two, and I am glad to say Clook is the best of them all (previous and current). I have been with Clook since June 2004! I have found them to be proactive and responsive with all support requests, which is what you need. System upgrades and patches are applied proactively, I have yet to find an insecure server control panel. Thanks to Clook, heres to the next decade....

Review from Reviews.co.uk
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Timo N

I've been with Clook for over 10 years now and they have always been very reliable, friendly and amazingly fast with support queries. In the very few rare times when there have been server issues, I've always been confident that the issue would be resolved as soon as possible. I've used many hosts over the past 20 years and none have come close to Clook for reliability and professionalism.

Ian Anderson Gray

@EddieMayan @yoast I am sure we have our favourite hosts. Mine is @clookinternet - nevermind Rackspace- Clook have fanatical support.

Review from Reviews.co.uk
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Avelino R

CLOOK has been TOP in all respects! I can recommend them without hesitation! They're not the cheapest but they're the BEST in all the rest! That's what you want ... Peace of mind that your websites/server are in good hands.

John Langford MCIM

Looking for a quality service from an excellent #hosting company? Try @clookinternet #Brilliant

Review from Reviews.co.uk
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Nic B

Clook's support service is second to none. Their response and resolution time for support tickets is phenomenal, which for a online company such as ours is an essential requirement. We have been with Clook for many years and they have never let us down.

Review from Reviews.co.uk
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Gary F

Tried other hosting companies moved to Clook and everything went smoothly, vary fast UK servers. Sales and customer support are fast and always helpful.

Review from Reviews.co.uk
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Mitch B

Clook's support is 2nd to none in my experience. Swift responses, always polite and helpful (even though I probably ask dumb questions as a novice!) and with a 100% record in helping me fix issues. Always highly recommended to anyone needing hosting.

Lumberjack

Shout out to @clookinternet for providing the best support from a hosting company we've ever experienced 😘

Review from Reviews.co.uk
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Martin S

Support staff that want to help and do help. Old fashioned customer service. Patient, expert and freindly. I wish I had found you guys first! Thank you!

Review from Reviews.co.uk
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Judith H

As a designer and developer I can honestly say that of all the hosting companies I have used Clook are by far the best. Their service and support is outstanding. I don't think I've ever had to wait more than 15 mins for them to get back to me on a support request. I'm using their new optimised server with WordPress which is just a huge improvement in performance. If you're looking for a hosting company that is at the top of its game you're in the right place. Mike (Backfyre Design and Development)

Review from Reviews.co.uk
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Alissa R

Clook is by far the most responsive and helpful web host I've ever worked with as a web designer. I recommend them to all of my clients and happily use them myself.

Review from Reviews.co.uk
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Andy G

I've been with Clook for about 7 years now and they've been fantastic. Their customer support has always been on point and one of the biggest reasons I've stayed with them! Keep up the good work!

Review from Reviews.co.uk
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Sophie J

I've been using Clook since 2006 so they've grown quite a bit over the years and I can't fault them. The thing that stands out, for me, far and above other providers I've experienced is the customer service - it's outstanding. Super fast, super helpful. I can heartily recommend Clook.

Review from Reviews.co.uk
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Anonymous

Clook have been excellent. The customer service is second to none and the response rate is very fast. I would highly recommend Clook!

Review from Reviews.co.uk
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Kate P

Really pleased with the service with Clook, have been with them for many years and always found they are quick to respond and update. Thank you.

Review from Reviews.co.uk
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Ricky O

Clook have supported us for nearly 10 years now. They are an incredible company, with absolutely AMAZING support. They have made us look so good in front of our clients, and saved our butts on countless times. Absolutely without fail the best hosting company on the planet.

Review from Reviews.co.uk
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Don A

Great and quick service on customer support. No sleepless nights and worries about things happening on the products I have with Clook.

Review from Reviews.co.uk
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Nick K

The tech support (Will in particular) went above and beyond the call of duty when it came to helping me out when I first signed up.

Review from Reviews.co.uk
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Scott W

I am very happy with the support and hosting I get from Clook, I have been hosting sites for nearly 20 years and no other company has even come close to matching ther performance I receive here.

Review from Reviews.co.uk
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Jay H

Have been with Clook now for over 5 years and they have been great to me and my small business. If I ever have any issues or problems, I can depend on them to help with a fast response. Clook provide me with absolute piece of mind.

Review from Reviews.co.uk
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James G

I have used Clook for upwards of 12 years now. I have always found their service very reliable, and their support (both technical and sales) is excellent - rapid response and accurate information delivery with a side-order of good humour. Thanks, guys!

Review from Reviews.co.uk
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Phillip S

We rely on fast, efficient, and knowledgeable server hosts so that we can provide the level of service expected by our clients. Today's technical question was answered, by Clook, in moments and that level of support is simply indispensable.

Review from Reviews.co.uk
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David J

Clook is a rarity in today's world - a company that offer great service and great support. Having tried a number of hosting providers over the last few years, none of them come close to Clook.

Review from Reviews.co.uk
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Oliver W

I have been with Clook for several years now and their communication is excellent, fast, informative. I'm able to ask questions and ask for their honest opinion, which really helps if you don't know what your doing, and if you what an excellent UK hosting company, This is it. Thank you so much.

Review from Reviews.co.uk
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Anonymous

Clook is by far the best hosting service we have used. Their support is second-to-none and any problems are usually resolved in just a few minutes, even if they were our fault! Competitive pricing, knowledgeable staff and a reliable hosting service, what's not to like?!

Review from Reviews.co.uk
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James G

Clook have been our main hosting provider for over a decade, and host hundreds of sites for us. They have consistently provided exceptional support and have never disappointed us. Over this time, I've dealt with countless other hosting providers (Namesco, Eackspace, 1&1, Fasthosts, UKhosts, Cloudways to name but a few) all of which have disappointed and generally have support staff who know less about Unix than me. Clook on the other hand are always one step ahead of me and I can always trust their advice. They're pretty well summed up by this xkcd: https://xkcd.com/806/ except that you don't need to know the codeword! Clook are big enough to provide a solid, reliable 24/7 service, but small enough to provide us with the personal service we need. I couldn't recommended them more highly.

Review from Reviews.co.uk
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Wolf L

We've been hosting sites with Clook for many years, first through a reseller and then directly. Performance and reliability have always been extremely good, and the best compliment to give about their support is that in all those years we've hardly ever had to use it! When there have been any rare server issues we have always been informed promptly, and the support team responds to any queries very quickly. I also like their comprehensive knowledge base resources, which are easy to navigate and well written. Not something that can be said of some competitors' help pages we have seen. All in all a highly recommended hosting company!

Review from Reviews.co.uk
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Duncan T

On the rare occasions that I need to contact Clook for support, they are always lightening quick to respond not only with acknowledging my query but providing a solution too. The peace of mind that gives customers is priceless.

Review from Reviews.co.uk
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Richard W

Dealt with my request/query in minutes. It was a simple one, but still, any kind of quick, efficient response is welcome!

Review from Reviews.co.uk
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David G

Always first class support, both in terms of technical expertise and fast response.

Review from Reviews.co.uk
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Anonymous

Clook's customer support is extremely quick and reliable and have always resolved any queries we have had regarding our hosting.

Review from Reviews.co.uk
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Ian R

A friend recommended Clook to me back in 2008, when I was looking for a host for my London Sound Survey website. Since then I've had no cause to regret that choice. Clook have been reliable and helpful, and have always responded quickly to technical and other queries.

Review from Reviews.co.uk
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Steve P

Clook's interface is pretty good, so you don't need to contact support very often. When you do, you get an instant response - most queries are solved within minutes. The support guys know their stuff and are always really helpful.

Review from Reviews.co.uk
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Pete W

Clook brought joy to my work life by listening to my request, dealing with it hyper efficiently and then checking up later to make sure everything was OK... If I could give 6 stars I would!

Review from Reviews.co.uk
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David G

I have been with Clook for around 3 years, I don't tend to have many technical or support issues but when I do I have found Clook to be attentive in listening to the issue, proactive in resolving the issue and supportive in keeping me posted on progress. I am very pleased with the service they offer and would highly recommend to anyone thinking of taking out on eof their hosting packages. David Goldring, Jigsaw Computing

Review from Reviews.co.uk
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Mark H

Without hesitation the best web hosting in the World. Response from tickets is amazing, always helpful.

Review from Reviews.co.uk
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Paul L

I have been working in this business for a long time, from Hollywood to Bearwood... Quite a trip. Over the years I've worked with a lot of brilliant hosting companies staffed to the eyeballs with world class technical talent seeking the best from their servers and internet backbone connections. I have to say that Clook are better than any. What's so superb is the responsiveness of their technical customer support. Allegedly, they say a support response time can ten minutes, in practice they respond so quickly, it's like having an Apache server genius in the same room as me. I am awed by this. I have total confidence in them. Also I'd like to mention the https/ssl situation which is an issue for all websites big and small coming Fall 2017, and particularly for small shoestring budget sites; Clook have been way ahead of the curve by enabling LetsEncrypt, a free SSL service on their servers. It's a game changer. If you need a hosting company for your web endeavours, Clook are the greatest.

John Langford MCIM

Are you following @clookinternet yet? They are just so really good at what they do! Please RT and follow them. #Hosting @landscapingm8

Plump

Can't recommend @clookinternet highly enough for hosting. Stable, fast and their customer service and support is outstanding.

Review from Reviews.co.uk
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Anonymous

Very fast support that goes above the level of service that you pay for, there's plenty of small fixes that they've helped with on our hosting, rather than just explain or point in the right direction, they solve the problem when they can. Amazing.

Tring Web Design

trying out @CloudFlare with my @clookinternet reseller account! Thanks guys

Review from Reviews.co.uk
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Luke R

Clook always respond very quickly, are always extremely helpful and generally seem recognise that the hosting services they offer are only part of their overall product: customer service is clearly of the utmost importance to them. I've recommended them to several clients.

Review from Reviews.co.uk
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Laurie W

The speed, helpfulness and knowledge of Clook support staff never ceases to amaze me even after years of dealing with them. This is why we use Clook for all important client sites and only recommend Clook to others. Contrast this with another well-known UK host that I've recently been badgering for 10 days to get a simple issue resolved...

Review from Reviews.co.uk
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Alexandra M

I have used Clook for over 10 years now for hosting my websites. They have always been very reliable with really helpful customer service. I feel a well-earned loyalty to Clook now and will continue to host any new websites with them.

Review from Reviews.co.uk
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Jemma T

I've been using Clook's web hosting in both a professional and personal capacity for over 10 years and wouldn't go anywhere else. As a web developer, it's crucial that the web hosting I recommend to my clients is top notch; Clook's unparalled support and uptime are exactly that. I have recommended Clook to friends and colleagues who are all happy customers too.

Review from Reviews.co.uk
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Tom P

Clook give a first class service combined with amazing support! Highly recommended

Review from Reviews.co.uk
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Elaine P

Amazing service, staff super knowledgable, keep you constantly updated, nothing too much trouble and fast response to any problem. Wouldn't hesitate to recommend them to anyone.

Review from Reviews.co.uk
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Paul W

As web designers, we have tried and worked with so many hosting companies. Whilst the mass hosting companies offer unbeatable prices, the service is terrible, which is what lets them down. Clook on the other hand are completely different. If I have a question or a problem, I ping them an email, and within 10 minutes they get back to me, not with some automated response, but with an actual solution. And we are talking 24/7, 365 days a year! I highly recommend Clook to anyone, whether experienced web designers or first-timers. You won't be disappointed and you will never, ever, switch to another company afterwards. We went from a single shared hosting account, to a large shared hosting account, and now we are on a fabulous, super configured VPS with LiteSpeed that allows us to produce lightning quick Wordpress websites. And they set it all up for us. You can't beat that.

Review from Reviews.co.uk
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Joanna M

I have been a customer with Clook for the last 4 years and have always been extremely happy with them. Unlike other hosting providers I've used they are exceptionally responsive to support questions. They not only answer quickly (always within 10 minutes in my experience) but actually perform whatever actions are required in a similar time frame. There have been many times when they have gone beyond expectations.

Review from Reviews.co.uk
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Stephen C

they respond within a few minutes to all my support queries - on any day of the week and at any ungodly hour

Review from Reviews.co.uk
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Chris G

I have had 50+ domains running on a Clook Reseller account for a couple of years now. When you need help and support I cannot fault the response you get. Tickets are responded to within 5 minutes, the support staff are very expert and get right to the problem and solution usually within a couple of tickets. They are helpful and volunteer to sort out the problem if its within their power. Occasionally, maybe when its a bit complicated, I phone direct and get absolutely the same service. I cannot think how they could reasonably improve their service. Thank you Clook.

Nick Hunt

Awesome prompt response from @clookinternet! Thanks guys

Review from Reviews.co.uk
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John M

As a web designer I work regularly with clients who use a mix of all of the big hosting companies. They do tend to be more reliable these days but when you need to engage their support it's almost always a huge hassle, and sometimes an enormous stress inducing one. This just doesn't happen with Clook. Their email support is so good I hardly ever have to phone them. One email and within a minute or two I get a detailed response and then problem is usually sorted. The phone support is great as well. No hanging on for an hour and then getting cut off at 8pm as happened to me yesterday with one of the major UK hosting companies. I cannot stress this enough. You get what you pay for. Look as a wee bit more expensive but you save in the long run with reliability and amazing support.

Review from Reviews.co.uk
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Anne G

I choose Clook because of the excellent customer service. I know I can rely on the knowledgeable support staff to respond quickly and effectively whenever I contact them.

Review from Reviews.co.uk
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Anonymous

The technical support is outstanding. Issues are normally resolved within minutes, any time of the day or night. Professional and courteous. Very much recommended.

Review from Reviews.co.uk
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Duncan W

We've been using Clook for a few years now and the level and speed of support they provide is second to none. I can wholeheartedly recommend them. Well done guys and keep up the great work! A very happy customer.

Review from Reviews.co.uk
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Marc W

We've been with Clook for many years because they help me sleep at night! They are a safe pair of hands and we feel comfortable that they are looking after ours and our clients data. Quick response and real expertise is what sets them apart from so many other hosts. Thanks Clook for the good sleep I've had over the years!

Jennifer

@JimSterling @clookinternet have the best support I've ever encountered for anything, might be worth looking at (or… https://t.co/HZIMV0J0vT

Review from Reviews.co.uk
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Gareth J

their services are good value for money, and support is very helpful and responsive. highly recommended.

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Jean D

As a Graphic Design business, building websites for many clients, we have been using Clook as our No 1 preferred choice of hosting for many, many years. They are completely amazing and go well beyond the extra mile whenever we've needed help. I can't rate them highly enough!

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Simon M

I love Clook because of the speed and quality of support (and the stability of there network and servers). I can feel secure trusting my business (and my clients businesses) with Clook, knowing that any query or request I have will be get a reply within 5 minutes. Even if I work late, Clook are still available to reply.

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Steven I

Very good customer service. Above and beyond their remit in helping to keep my website on line. Thanks Clook!

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Rich H

The hosting is quick and reliable. Support team very on the ball, very quick, polite, and very efficient and effective. It's all good. Recommended.

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Anonymous

I've been with Clook for many years now and not once have i had to wait more than 5 minutes for a response to a query. That service does not go unnoticed! Thanks guys.

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Joe P

Very efficient, competitive prices, excellent after sales and support

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Daniel P

Clook made everything so simple! Very impressed, especially with the speed of enquiries.

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Mandy S

We have been using Clook Reseller hosting for several years now and everything has run smoothly. The technical support is first rate: they respond straight away and are efficient and knowledgeable.

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Jonathan S

The people at Clook are brilliant! They provide excellent products and fabulous service, and are very quick to answer my questions. I have been using their services since 2013 and I definitely recommend them.

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Anonymous

Apparently bullet-proof services over 18 months so far, great value and really good comms. Why would I go anywhere else? Highly recommended.

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Johnny R

The one thing you need with a hosting company is quick support. I 100% get a response within 10 minutes or less, and nothing seems too much trouble. Seriously good.

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Clifford B

Yet again the support team have proved that a response in minutes to a new ticket, to then close the ticket 3/4 hour later having done a html and db restore is truely worth every penny. My previous host would have taken over 12 hours to respond to each question they ask in their response. Many thanks to you all there at Clook, certainly will always get my recommendation with such solid service.

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Anonymous

I received a response to my question within 5 minutes of raising a ticket. Can't beat that for service !

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Stewart T

We had issues with our server and Clook resolved the issue without fuss. In addition, whenever we have questions or technical problems Clook's customer service always do their best to resolve it.

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Paul F

I've been with Clook since 2009 and am very happy with the speed and level of support. Usually within minutes of logging a ticket it's sorted. Most of those tickets are not because something has gone wrong from Clook's side of things, but me asking for advice or an additional feature to be added to my cloud server. I would unconditionally recommend them.

Mr Surname

@clookinternet multiple accounts for 10 years with you guys, simply the best. Enjoy your well deserved evening 🍷🍺🎄

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Tony E

I had a website hosted with Clook on a shared hosting account and decided to move it to my own reseller account and start hosting other sites of my own designs. I'm relatively new to web hosting and the Clook team made the process simple and were very fast in getting me sorted with what I needed. When I have had need to contact them, they have always responded within a few minutes and been very happy to help. They have also been very patient with my level of knowledge and have been excellent in explaining things clearly. I'm extremely happy with their level of service and would happily recommend them!

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Anonymous

It just works! Support is very quick.

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Mark H

Had to come on and write a review because I had yet again been utterly staggered by the speed and efficiency of Clook's customer service. As follows: At 13:14, I opened a ticket on the Clook support site asking if they were able to support Let's Encrypt SSL certificates. At 13:16, they replied to say absolutely, they could add it to my reseller account and it would then be active for all domains I add, should they go ahead? At 13:21 (I was doing the dishes) I replied to say that that would be great At 13:23 they replied to say it was now enabled. I tested the site and it was already on HTTPS. Never seen anything like it. If you are in any doubt about signing up with Clook, trust me and do it :)

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Kate D

The shear speed of the technical support response from Clook makes it so much easier to give our clients a top notch service.

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Anonymous

I have been with Clook for several years. I find them to be very good value for money. They are a friendly company to work with and always responsive to problems/questions I might have. I would definitely recommend them.

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Mark W

I have been with Clook for a number of years and have always been very satisfied with the levels of service. Site response times are always exceptionally good, client support is friendly and first rate and the prices are very competitive. I work as a web developer with content managed sites and all these criteria are key. I am always happy to recommend Clook to any of my clients if they need site hosting.

SPOOKYfrog Design🎃

Big shout out & thx to Si and all @clookinternet for the help over the past week with 1 of our sites' cloud hosting. These guys r the best.

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Ben J

Fantastic company that completely underpins our ability to look after web development clients, fast, knowledgeable and always reliable

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Daniel E

We opened our reseller account with Clook in 2005. Support tickets are usually responded to within a few minutes, and usually resolved in a similar time frame. The technicians are excellent and almost always know their stuff. Uptime is excellent, we are rarely aware of any downtime on any of our sites. We moved from 1&1, where tickets took 3 days to get a response, and then it was invariably a request for more information, so I can honestly say we have been delighted with the service Clook have provided us for the last 12 years, and I hope they will continue to support us long into the future.

Andy Dean

@EVHighwayMap @digitalocean I'll get you a beer, but I use @clookinternet who have been exceptionally good over the… https://t.co/Ufc37sSps1

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Anonymous

Once again Clook saves the day! Made an error when installing an SSL cert and the site went down. Submitted a ticket and John restored the site within minutes and problem with SSL sorted. Job done. Thank you.

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Anonymous

I look after various sites on Clook from personal sites to a number of large e-commerce sites. Support is really important to me and Clook are second to none. Our SSL cert ran out on one site due to an oversight on our part and within 14 mins of first raising a ticket on clook, LetsEncrypt was installed on the server and a free SSL up and running whilst a new EV cert is sorted. Fantastic service and always helpful support staff that often go above and beyond.

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Kenny S

I can always rely on Clook for an immediate and effective response to any questions or issues I may have. They are always helpful and knowledgeable, going above and beyond what would normally be expected.

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Anonymous

I have had two shared-hosting accounts with Clook, for two different websites that I have managed, running from 2005 to 2008, and from 2016 to present (2017 and ongoing). In all of that time I have had an overwhelmingly positive experience as a customer. Customer service has been excellent: exceptionally quick response time, and sound responses to queries. Server uptime has also been excellent throughout that period. The websites I have run have not had huge traffic, but I know they have various packages for different needs. The package I'm on meets my needs, and on that basis I'm happy to recommend them. —David

David Darby

@Mark__Lawrence Try https://t.co/pjf7UnS98F. Superb service. @clookinternet

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Mark W

I have just taken out an account with Clook. In the short time I have been with them I have been extremely impressed with the speed and professionalism of their approach whilst at the same time remaining very approachable - first names; offers of further help if required. Issues are responded to within the hour and their advice is stated in terms a non-tech can understand. Clook really is very good!

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James G

World apart from our previous host. Clook's team are knowledgeable, polite and prompt. Whether contacting support or sales we have always received an excellent service. Looking forward to working with Clook for years to come.

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Chris W

Dedicated support team available to answer queries and save the day at the drop of a hat!

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Kirsty C

The process is painless, easy to understand, reliable and everyone very helpful!

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Edward B

The number one arsenal in the clook.net armory is the speed and professionalism they deal with issues, Although I normally contact them to make a change on the account, they always replay within an hour and pretty much deal with the issue straight away.

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Matt A

I've used Clook for all my web hosting needs since 2003 and I couldn't have picked a better host. Throughout the past 14 years they have offered a highly trustworthy, efficient and stable service, which has allowed me to grow my business confidently. I can highly recommend Jim and his team at Clook!

Simon Massey

Yet again you guys in support do another fantastic job in a super fast time. Thanks again @clookinternet

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Russell W

The main thing about Clook for me and my site is the very prompt response to any problem I have. This morning I was suffering a brute force log-in attack but with Clook's help (within 5 minutes), I was able to add extra protection and block the attacker without any loss of service. I've been with Clook for about 5 years now and wouldn't dream of going anywhere else.

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Anonymous

I've blankly refused to work with any other hosting partner since moving to Clook.

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Edward C

Exceptional advice and 'hand holding' to clear a problem of my making. Delivered with alacrity and patience.

Rob Munday

If @clookinternet was a person, I'd buy him/her a cold frothy beer tonight. Saved my bacon again today - best web hosting around.

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Tony S

I've been using Clook for many years for individual accounts, reseller accounts, VPS and cloud servers, both for myself and for clients. The key benefit of Clook is their excellent and fast support and their willingness to look into any issues that arise. I've worked with a number of others hosting companies and none have come anywhere near them on the support front. You feel you're dealing with real people at Clook. I highly recommend them to anyone looking for professional hosting at any level.

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Michael F

I have been using Clook hosting for about 10 years, maybe even a bit longer. There are a few things that stand out for me. First the support is always there, usually replying within a couple of minutes and they know their stuff. As a designer/reseller who does not have a great depth of knowledge on the server side of things having confidence in the support team is a must have. Second, the servers have been totally reliable, and for shared hosting pretty quick. In fact recently one app I was having problems with had their support commenting on how impressed they were by how fast their app was running. An this was before I turned the cache on or added a CND. Not bad for a shared hosting account. Lastly, continuity. Seems like I deal with people who have been around a while. There does not seem to be a great turnover in staff. Having heard of other good hosting companies that were bought out by larger competitors only for support and quality to go out the window chasing profit. Keep up the great work!

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Lewis D

Cheap, fast, good - pick three!

Majestic Media UK

Prompt and efficient support service from @clookinternet yet again - many thanks guys 👏

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Anonymous

Having been a customer since 2004, Clook have consistently offered an outstanding service with excellent support and reliability that has only increased over time. Support times are super fast with informed responses provided by skilled operators who can quickly fix and advise as needed. This means we can get on with building websites knowing our Clook hosted sites are well looked after!

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Craig W

Excellent service for the many years I have been with Clook, support is always rapid and on the ball sorting any requests out. Simply the best web host I have ever used.

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Simon P

I've been with Clook for 14 years, from their early days, and I still recommend them to anyone looking for a good, reliable web hosting company. I describe them like the Golidlocks story, not too big, not too small, but just the right size. Small enough to get the rapid personal attention you want for an important service like hosting a website, but big enough to have all the robust systems and 24/7 support you expect too. I couldn't recommend them more highly as my 14 years using them to host my own and my clients' websites illustrates.

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Melody R

Always a pleasure to work with these guys, personable and swift to respond to any queries. Recommend!

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Robert W

Clook provides a particularly high standard of service. It is a combination of knowing what they are talking about and being able to contact their support team at all hours of the day. When you have a website that needs to function 24/7 and function well, Clook are a godsend.

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James M

Solid reliability hosting my sites for ten years now. If I have a question about how to do something, the support is there, even in the evenings, and always sorts me out quickly. I love Clook!

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Alex H

Clook has an excellent team of sales and support guys. Always willing to help, try to explain things or point you to the relevant articles. Having recently moved server and relocated all our DNS control to Clook we found the whole process as painless as we could have hoped for. We had limited knowledge of what was required and wanted a "set it up and leave it be" approach to moving - Clook provided us with that... Great job all - particular thanks to Will who guided us through the process and dealt with my nervousness over the move - thanks...

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Paul M

Clook is the best company I have ever dealt with. When a problem crops up in our own business the first question is invariably "What would Clook do?".

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Laurie W

Yet another support request resolved in under 5 minutes. :) Thanks guys!

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Vasilis T

Been with Clook for the last 14 years. Reliable hosting and quick support.

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Anonymous

I've used Clook for years. Their customer service and quality are second to none. For a growing UK company like ours I wouldn't look anywhere else. Keep up the fantastic work guys!

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Lorena H

efficient

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Paul A

First of all, Clook Internet was recommended by the people behind a mailing list service I use, and I have not been disappointed. Setup was easy, and even migration from shared hosting to reseller hosting has been quite painless. What is best about the company is that they speak in plain English, unlike a few other providers I have used over the years. They intuitively know how to respond, based on your level of comfort with technical details. Instructions are precise and friendly, no matter who I speak with. And they are quick. Often a problem is resolved with one quick question and answer. In short, I could not be happier.

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Keith R

Great response to queries with really helpful and personable customer service staff. Highly recommended

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Keith P

Fast and reliable service at all times. Support is the best your can ever get. Always get a response within minutes and nothing is too much trouble to help with any problems. Highly recommended.

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Robert R

I would like to thank clook internet has my UK based provider for both my website and emails over the past number of years. I would therefore recommend their services to any individual and or company wishing looking for this service. The support to us has been second to none with a fast response time and friendly service. Always polite and extremly professional at all times. R.RICHARDS IRIS LTD

Nathan B.

If @clookinternet's hosting is as good as their customer service, then I can see us getting on well!

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Gareth E

Excellent response times and, as usual, my problem was solved very quickly. I really can't ask for more, fantastic service consistently delivered from the experts at Clook.

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Anonymous

We are very happy with the service Clook offers. Information provided is clear and timely and the support we have received has always been prompt, efficient and courteous.

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Anonymous

Support dream team! When I contact support, my email is not only answered within minutes, it's also a helpful, professional response. My business is better thanks to Clook :)

Puddle Digital

@clookinternet Thanks Clook. Great service as always.

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Stephen C

They respond to my questions, queries and problems without fail and within a few minutes at any time of day and on any day of the week. They are always courteous and give a great personal service. An invaluable support for my small company

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Phil J

What sets Clook aside from the rest of the providers is their customer support. They are easy to contact - even by phone! - and all my queries have been resolved quickly and courteously.

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Anonymous

Absolutely excellent - By far the best provider I've ever had

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Martin G

The support from Clook is second to none. Emailed questions are usually answered within minutes, the response is always just the right information. It’s also nice to be able to speak to people who are knowledgable and dedicated to helping.

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Steven H

A Clook user for over 6 years now. Having had 20 years experience with most UK hosting companies, Clook became the go-to reseller hosting provider for our company. Flexible and transparent services with fantastic support, 100% recommend them. Thanks for 6 great years of service Clook.

Chris Taylor

Awesome support for secure websites. Thanks @clookinternet, @cPanel AutoSSL and @letsencrypt Easily configured, now click for secure SSL. :)

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Gareth H

Clook's support is second to none. They have always managed to sort out any problems I've had (even the real head scratchers), quickly and efficiently. I can highly recommend them.

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Anonymous

An excellent feature set and price, but more importantly superb support. I have been with Clook for a number of years and plan to continue enjoying their services for the foreseeable future.

David Bell

@clookinternet this is EPIC, awesome news Clook.

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Edward R

4 1/2 out of 5 - the service makes me happy, most times...

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Matthew B

Historically, I have always found the process of hosting my websites and managing domains, painfully complicated with other service providers, but I can honestly say, after having being put on to Clook a few years ago by a friend, I have found them, hands-down, the best, friendliest and most helpful web services provider I've worked with. Nothing is too much trouble and whenever I've needed any technical help, the response has been swift and any queries I've had, have been resolved quickly, every time. Life's complicated enough without needing additional things to worry about like the website going down; I have total peace of mind with the service Clook provides and can't see myself, wanting or needing to go anywhere else. I'd recommend them to anyone, without hesitation!

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Bethan D

Clook are friendly and very supportive, even when I ask silly questions! They are very quick to respond to queries and I would definitely recommend them.

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Andrew E

Started with a small reseller account 14 years ago and have expanded and increased my hosting up to a large cloud server over the years. Clook have always been there with superb quick support and ever increasing hosting options that mean I have never thought about hosting anywhere else.

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Simon L

I've been hosting with Clook for years (about 10 I think!) now which is testament to how great they are. Barely any issues over that time and the true test is that whenever there have been issues or queries they are probably the fastest to respond/resolve in the industry. Sometimes it feels like they've replied and sorted you problem before you've even finished submitting your support ticket.

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Anonymous

Clook are the best reseller I've ever used (and I've used a few!). Great service, fast support, updates seem to be seamless and cause minimum fuss. I've never had any complaints from my clients whilst on the Clook server. And i've been with them 10years, so that says it all really.

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Kerry C

Very honest, very reliable. Always get through to someone technically capable, consistent, respond very quickly. Not the cheapest but you get what you pay for.

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Ciara M

Instant response, friendly service and always there to help in a crisis. I have been a customer for years and cannot praise highly enough. I have reseller hosting with multiple WordPress sites and MageBiz hosting for my Magento sites. MageBiz has seen my store's performance improve massively.

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Steven G

I have been with clook for many years now running on their shared hosting, why am i still with clook, their technical support is great and they are very quick to respond. Not much goes wrong but if it does they are always there to help.

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Anonymous

We took over managing dozens of sites from another web agency, all of the new sites were on clook servers. We've been mighty impressed at the very quick response and resolution to any issues we face. All our own other sites are on a different company's servers (we'd never heard of clook) but we're seriously considering moving them clook now.

Tim Bennett

I’ve just started my ninth year with @clookinternet now — and still the best hosting company I’ve ver used.

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Malcolm C

I have been dealing with Clook for many years (in internet terms that is). During that time I have never had the slightest cause for complaint. They are sound professionals that respond promptly and efficiently to any request for support. I wouldn't go anywhere else.

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Sam W

I had an issue with the payment of an invoice, it was rectified within a matter of minutes after contacting Clook. Excellent level of service!

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Gordon S

Always fantastic customer service from a knowledgeable team

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Mark A

I've used Clook for many years and never had a problem, service is second to none

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Anonymous

My support request was acknowledged and solved within 5 minutes of raising it!

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Tim C

Great customer service. They're always very fast to respond.

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Georgia D

Simply put the level of customer service at Clook is excellent. I've had websites and domains with Clook for over 10 years now, and I now wouldn't consider using any other service. The control panels for individual and reseller hosting are clear and easy to use, security is very good and support is fast when you need it.

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Steve P

I have been using Clook for several years and am constantly impressed with their offerings. Despite being a very low level user I receive great customer service including super speedy responses to support tickets. I recommend them to anyone looking for hosting solutions.

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Luke H

We have a couple of servers with Clook and lots of websites. What puts them above other providers for me is the great communication and fast response. When calling their support, literally everyone I have spoken to has been immediately helpful; no explaining your problem 5 times or going on hold for long.

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Gareth L

Clook provide a fantastic service. I have hosted all of my websites with them for over 5 years now and never had any problems. Their customer service is the best I have experienced, they are always happy to answer all of my questions no matter what time of day or night! Thanks Clook!

Jem

Submitted a ticket to @tsohost 2 hrs ago & no reply - frustrating! I've been spoiled by @clookinternet and their immediate responses.

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Leigh S

I was introduced to Clook by my daughter many years ago. She is a an IT Guru - degree in Computing Science ++. I on the other hand am a complete Luddite and have been so glad of the friendly and fast responses from Clook Help over the years - and never once you stupid old woman!! Even when I deserved it!

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Fraser E

I've been hosting with Clook for 10 years now after working our way through a number of terrible hosting companies before I found Clook. Reliability, price and service have all been excellent and a recent support request to get a database restored from backup was completed 3 minutes after being submitted! Obviously things can go wrong with any server on occasion but the way Clook have handled any issues has also been a credit to them. Clook are the only hosting company I've found that gives me peace for mind for my own and client websites.

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Phillip N

I could write a book about the excellence of Clook, but I'll keep this short. I've been with Clook for over three years. From my very first sales chat with founder and director, Chris James, to the latest request to restore a site after an update mess-up yesterday, speedily handled by Si in technical support, I've never had anything less than 5 star service. I started hosting 10 clients on a reseller-20 package and now have over 20 clients - some government funded - on a reseller-50 package and a cloud server. Dealing with Clook is similar to the feeling you get when dealing with the very best family run enterprise, with the added bonus that you are part of the family. When I had a problem on Christmas morning, it was Chris James who dealt with it personally. I cannot recommend Clook highly enough - if I could give them 6 stars I would.

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Dennis L

I regularily use the email support provided by Clook Internet and their response time is amazingly fast

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David L

Very reliable service. Outstanding technical support. Highly recommended.

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Mike H

Clook's customer service is second to none. This gives me the confidence to provide reseller hosting to my web design clients, knowing Clook will be there to help when I need it

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Alistair M

Always recommend Clook. The support is the best I've found. I get prompt response 24 hours for any issue.

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Anonymous

Unbeatable levels of support and product knowledge...delivered super quickly! Nobody else comes close :)

Gareth Lockton

@clookinternet @TimTomato I can vouch for Clook hosting being super reliable and their customer support is amazing 👍

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Matt J

Clook's service whether it's in technical support or sales is world class. My company requires a reliable, fast and stable platform and Clook have delivered in every way possible. As my company grows I have recently invested further in Clook's services which has been an effortless process. Thanks to all the team for your ongoing support and service.

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Anonymous

Great customer service from all the team.

Rich Hines

@clookinternet Superb. You know what I'm listening to all afternoon now! Ha!

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Tom E

Clook's customer support is incredible - fast, technically sound and very helpful. I've been using and recommending Clook for years and have no plans to stop anytime soon.

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Jeffrey R

Very quick response as always. Sorted the problem in no time.

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Anonymous

Clook Internet are always prompt and accurate in responding to enquiries.

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Andrew W

I quite honestly cannot fault Clook. I've used a number of hosting providers over my career but none who have offered the service and more importantly, the support, that Clook do. We're not big spenders in the grand scheme of things either - but the support we receive makes it feel like you have your own dedicated support channel. Providing a web server connected to the Internet is easy. Backing that up with first class support, every time, is not.

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Alan R

been with these guys for years, tried many others over the years too with other sites but clook never let me down.

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Chris T

Clook are one of the few companies that I will unreservedly recommend. We have used them for 7 years and they have never faltered. First and foremost, is the support the Clook team provide. Most (90%+) support tickets are answered within 10 minutes, often faster. A few times in 7 years a ticket will have taken as long as 30 minutes. In the dealings I have with other hosting companies, support tickets often take 30 minutes sometimes hours.The Clook team also are proactive and knowledgeable in dealing with issues. Resulting in less questions and answers to get an issue resolved. The Clook team really do feel and act like an extension of our own business. Providing a very high level of expertise. They are our system admins that provide support and guidance to make sure we have the best security in place, the server performance we need, and reliable backups if things go wrong. In the 7 years we have had only 3 significant outages, lasting an hour or so and one of them was caused by an external network/datacenter issue. Apart from that we might have a server offline for a few minutes, just a few times a year - and recent software updates Clook recommended will minimise that even further. We moved to a cloud server 3ish years ago and it has been fantastic. Clook services are not the cheapest, but the support, reliability and expertise you get are 100% worth it. We frequently get called by other hosting companies, but they simply don't stand a chance. We can and do recommend Clook to our clients if they want/need their own hosting account - and are totally happy to do so. Clook are a significant part of us being able to offer our clients a high quality of service - thanks team :).

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Rob W

Clook are different because they actually pick up the phone, reply to e mails and take a human approach to what you need doing. We wanted to pay a year in advance, and it was no problem. Everywhere else in this space you just get ‘computer says no’ syndrome. Rob Williams, MD, Telperion Ltd

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Phil D

We've been a Clook customer for 10 years and the service and speed of support is the best i've ever come across in any industry or field. I've recommended them to quite a few people over the years who still thank me for pointing them to Clook. I've had to use other hosts for when clients have existing packages and the service of some of them could make a grown man sob. I lose count of how many times i've said "Just host it with Clook". You can't know everything and when you don't, they have help and advice which is just invaluable especially if you're more design than tech. Simply put...I'll never even look at another hosting company. I wouldn't even flirt with them!

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Mark A

The best customer services and technical advice bar none. Lightning fast responses to submitted queries; always polite with responses clear and easy to understand.

John Langford MCIM

These guys are really good. Been with them for a few years now. @clookinternet Highly recommended.

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Hilary R

Clook is an excellent company. If you can't find what you want in their tech library you can call them and they will speak to you. Yes they actually 'speak to you' and resolve your problems! Top marks from Cardno Ltd.

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Jacob d

Out of the many hosting companies I've encountered in the past, Clook stands out on many points: a user-friendly site & interface, easy setup, and (very important) exceptional customer service. Based on my experiences, I'd highly recommend Clook if you're looking to set up your own website, or change provider!

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Mary J

I've used Clook internet for about 15 years. They always go the extra mile when providing support. Sadly, I'm still not much of a technical genius even after all these years, but they are always helpful and supportive!

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Anonymous

Extremely good service with our hosting set up. Friendly staff. Happy to recommend.

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Martyn B

I have very basic IT skills!! I have raised several enquiries with Clook recently which an IT buff would no doubt have managed themselves. The Clook support team have advised me in clear terms that an IT novice like myself can easily understand, for which I am particularly grateful. My queries have been dealt with promptly, courteously, efficiently and resolved within minutes rather than hours. Very pleased indeed!!

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Anonymous

Clook Support staff are second to none. We have been in the reseller hosting business for 20 years and no-one comes close to Clook's responsiveness and expertise at quickly resolving issues.

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Chris B

We've been with Clook for the best part of a decade after having some horrible experiences with other 'managed' hosts. We've had shared accounts and a dedicated server with them. In that time we've had next to no downtime and support has consistently been absolutely brilliant. The team know their stuff and have never quibbled at any of our requests. I can't speak highly of them enough. Without doubt the best hosting company (of many) we have used.

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Martin M

Hi, Clook are responsive and knowledgeable and will always do what is within the power to help. Highly recommended Martin

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Phil A

I have been with Clook as a reseller for many years now and host a dozen or so websites with them. Their support is second to none - I always get a reply within 10 minutes and the problem is always fixed - nothing seems to be too much trouble, even if I have done something stupid! I would highly recommend Clook as a host!

Jeremy Nicholl

Big shout for #awesome @clookinternet solving some weird server problems for me.

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Phil A

Clook were recommended to me by a developer I once worked with back in the UK. I'd been on the usual nightmare trail with others such as GoDaddy and a referral by someone immersed in nothing but hosted content what the best thing I received. I'm sure I've driven them mad with my requests over the years, but they've never complained and nothing has ever been too much trouble. Plus I get: • 24/7 customer support by someone that knows what they're talking about. • An English accent I can understand on the end of the phone if I need to talk rather than communicate by email. • Timely info regarding updates. • Hosting that I can't remember has ever let me down. • Affordability I would whole-heartedly recommend Clook. I now live in New Zealand. But my hosting stays with them in England for the reasons I've outlined above.

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Anonymous

Unrivaled levels of support and always know their stuff!

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David A

Have used numerous hosting companies over the years but Clook for me are the best in terms of both uptime, and responsiveness / support - and any issue or question I've had has been dealt with quickly and satisfactorily.

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Andrew G

We have been using Clook for ten years now and have found them consistently to offer excellent value for money (which we notice whenever there is a problem). Support is exceptionally fast and always gets the job done. Clook did a lot of work to improve the speed of our Magento website with great success. I highly recommend them to anyone who needs a professionally-managed server.

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Eifion W

We publish a community website on which many people add contributions. Clook has hosted 'Flintshire War Memorials' for a number of years. We have always had the best possible service and support from them. They are always available and accessible and have always sorted out and fixed promptly any technical hitches that have arisen. We are certain that we made the best possible choice by choosing them as hosts and have no hesitation whatsoever in recommending them to others.

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Bruce R

I've been a customer of Clook for a few years now, and any time I've needed some help, they have come through. Quick responses, and staff who know what they are doing. Great!

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Gillian B

Have always found the customer support team at Clook very responsive. Any raised ticket seems to be reviewed in minutes and on occasions when I've needed support over the phone, they've provided an equally quick and conscientious level of support.

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Kevin S

I've been using Clook's services and servers for over 14 years. Clook's support team are fantastic, very knowledgeable , and very fast no matter of the size of the request. I would and often do, recommend clook to clients large and small. Keep up the good work.

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Oana H

Top customer service! Fast & efficient!

Rich Hines

Huge thanks to Chris B @clookinternet for all the help in the early hours. Just joined you guys. AMAZING service!! Thank you!!

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Anonymous

Excellent service and very helpful support with quick response time.

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Kate D

We’ve been with Clook for 6 years and their fast, helpful and honest support is not only fantastic but helps us offer the best service and products to our customers.

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Andrew F

Clook have hosted my website for over 10 years and I can honestly say they have always responded to queries and issues in a rapid, professional and effective manner. I am not a "webmaster" in the slightest but all questions, at whatever level, are answered in a helpful and straight forward way. I do look at other hosting companies but no one has managed to tempt me away from Clook. Recommended? Absolutely yes!!

Andrew Morton

well done @clookinternet for having some of the greatest server names ever. #whereGeekAndGeniusCollide

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Anonymous

Our business have been with Clook for quite a while now, they provide excellent service and support, which is why i didn't hesitate in going ahead with a recent upgrade. A smooth migration with no downtime, and then a follow up email to check everything went ok, I'm really pleased!

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Jean D

Clook are the most amazing hosting company. I have been using them for - well longer than I can remember - and in all that time they have never let me down and gone well beyond the extra mile to help us when we've needed it. I cannot recommend them highly enough!

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Anonymous

A new convert to Clook - seamless transfer in of domains, very rapid, knowledgable support, reliable and fast service, and the cPanel interface I'm used to. No regrets with my move to Clook.

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Guy W

I've been with Clook for many years and their support is always lightening quick and extremely helpful. I wouldn't hesitate to recommend Clook - they are a top class hosting company and I can't imagine any hosting company provides better support.

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Alan R

Simply first class service as always! :)

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Elizabeth F

Clook Internet has been the best host I've had by far. I hosted about 20 sites at the time I moved to Clook and had stuck with my previous host for years longer than I'd wanted to as the thought of moving that many sites was quite daunting. Clook moved all the sites for me with absolutely no problems at all. Their support is superb either by phone or by support ticket. I'm always recommending Clook to people and everyone I know who uses their services has always been very happy with them.

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James B

I have been a customer of Clook for over 10 years and have been delighted with their service. Their hosting is fast and reliable, and support tickets are answered almost instantly by friendly experts.

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Peter G

I'm always so impressed with the service Clook offer. Whenever I have a problem or question I just submit a ticket. I get a reply almost instantly, answering exactly what I wanted to know or fixing the problem I had. I've honestly never received better service anywhere else!

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Richard R

Since moving all of my hosting clients to Clook our support phone line literally never rings. Everything just works .The support team answer quickly and have never failed to resolve my issues. Highly recommended.

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Philippa D

I have been using Clook for 7 years. I didn't choose them, my website designer did as I know nothing about websites. Oh boy am I glad she did. Every time I email them I get a prompt and clear response, nothing is ever a problem, and even my most basic questions are tended to with great care and attention. The team are always on call, and charming with it. I have actually learnt quite a bit about domains and coding, thanks to their wonderful and patient service!

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Georgia D

Good products, good value, excellent support, ease of use.

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Athanassios T

The ultimate customer service support! Extremeny fast response times in tickets (ALWAYS

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Chloe N

Excellent service and support. Very friendly team. Would highly recommend.

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Anonymous

We have used Clook for many years now, the service does what it says on the tin with minimum issues, and as such we are still using the service.

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Joy K

The Clook support team are fantastic, got through immediately by phone, spoke with John who solved my issue quickly. Well done!

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Rob M

Managing a large portfolio of websites for Bournemouth University my main requirement for a hosting solution was stability and support and Clook has delivered on both of these. The customer experience is exceptional, the support team is always on hand to answer any queries I have and my hosting demands are easily met by their customisable Cloud option.

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Steve H

I've hosted my most important sites with Clook for more years than I care to remember. From time to time I've also used other hosts in addition, but I've now consolidated them all onto my Clook account. The reasons are that their servers have been rock-solid, any essential maintenance is always flagged up well in advance, but most of all their support has been superb. Whenever I've had issues (which have usually turned out to be something I've done) their support team have been unfailingly helpful and their response times have been amazingly quick. If only all companies - in whatever sector - were so good!

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Gavin R

First rate service. We have had a solid and glitch free hosting service for many years, when we have needed our hands holding Clook have been there to help us in a very rapid and professional way. Would recommend.

Rob Unger

Amazing customer service again from @clookinternet 👍🏼#thatswhatilike

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Lorraine M

I am always impressed by the quick turnaround of every support ticket I open. Its just great service that i never got with other hosting providers.

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Bethan D

Almost immediate response to my problem and fixed it straightaway. Very friendly service and I am not made to feel like an idiot when I make a mistake and they have to fix it, or answer my questions.

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Phillip S

No matter what the question, the answer is always fast, friendly and always helpful. Excellent service as ever. Thanks

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Alan R

have been with clook for many years after hoping from host to host and have been very happy with the reliable level of support.

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Anonymous

Clook have had my back on hosting for more than a decade now. The reason: their support is superlative and quick. You don't get cookie cutter answers and they actually consider your question before answering. And then fix it and explain the issues. The value of the underlying service has constantly improved over the years as tech has changed and dropped in price. As these improvements arise you benefit from them, just like a new customer would. You're not locked into the old conditions. Everyone benefits. My only concern with Clook is that they become a victim of their success and like other companies sell out and that things then get compromised. Thankfully this hasn't happened yet and they keep on providing stellar service. Long may this continue. Thank you for all your hard work over the years.

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Kevin T

We've been using Clook for a number of years now & I have always received first class support with hardly any website downtime. The team at Clook are always helpful & look at your specific needs or issues to see what is best for you & do not just give a canned response that seems like they just Googled the problem as some other hosting providers I've used seem to.

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Anonymous

I've been using Clook since 2006 and I haven't had a single complaint in that time. Support is 2nd to none. Highly recommend!

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Diana S

I have been using Clook for 4 years now, initially as a web hosting and now as a standalone email hosting. There service is extremely reliable backed up by fast and knowledgeable UK support who always go that extra mile to put any issues right. Highly recommended.

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Lauren I

Any time I raise a query with Clook they are extremely quick to respond and will also go out of their way to help you resolve your query or issue. I highly commend their services.

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Debbie T

We had been experiencing real issues with our previous hosts. Clook miograted both our Wordpress sites, ensured they were working correctly, set up the email addresses and got us to a position where we could finally update our sites without the constant issues. Excellent service.

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Nick W

We have been with Clook for many years and throughout the service levels have always been brilliant. Tickets are always answered in a few minutes and any problems we have are resolved quickly and support team are always very helpful. Server uptime is brilliant and the teams spot problems long before we do and they become a major issue. Best hosting we have ever had.

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Mark H

Excellent support, I email and get a response in a few minutes. Would recommend

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Laurie W

Despite being a Clook client for many years I never fail to be amazed by the speed and quality of their support responses. Coupled with rock-solid hosting and great value, this is why they've remained our choice of host. Whenever we undertake work for clients who have their hosting elsewhere with other UK hosts, we're reminded why we stay where we are. Clook simply cannot be beaten on service, support or reliability.

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Guy W

Clook provide consistently excellent customer service. All their technical support staff that I've dealt with have been extremely competent as well as friendly and prompt.

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Anonymous

Super-swift response times for technical support. They also deliver on promises, which is a bonus!

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Alex H

Always there to help - even when I can't explain the problem in the correct terminology someone soon gets to the bottom of it! Keep up the good work team Clook...

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Christopher B

I have used Clook for about 10 years. They are brilliant. Their availability and attitude is why I love them - any time of the day or night they are available, reply within minutes and actually solve problems. I have recommended them many, many times and will keep on doing so.

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Mark D

Clook are now my first choice for hosting. This is for two reasons which makes them the exception to the rule for most host I've used over the years. 1. Most importantly - their Support is superb. Responsive, accessible and Knowledgeable. The speed of response and helpfulness is second to none. 2. consistently reliable hosting, reasonably priced with a great specification. I've been let down so many times by hosts, but Clook have never let me down. Long may this continue!

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Imran I

The service and help we received from will was outstanding! We are not very good with computers and struggled immensely with the settings etc when setting up our email accounts. Will was always willing to help despite the fact we had rung him a thousand times for help! Overall a very friendly and helpful team at Clook. Would definitely recommend to others.

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