See what our 412 reviews say about us...
Great customer service. Always available to help me 24/7 Thanks
Very reliable and quick to respond to questions and even so with support calls, responses in minutes than hours that we have had with other providers.
I have been a customer of Clook for over 10 years and have been delighted with their service. Their hosting is fast and reliable, and support tickets are answered almost instantly by friendly experts.
I knew nothing about website hosting and it was with trepidatation that I embarked on finding a host. I need not have worried as the folk at Clook answered all my daft questions and the site was up and running in no time.
Always very quick to answer support ticket, with a professional, knowledgeable response.
Outstanding service within minutes from experts. I have hosted my sites with Clook since 2007 and have never had any problems that were not quickly sorted out. There are cheaper services, but we have saved money in the long run by getting problems fixed quickly and having the right answer to a question straight away rather than wasting time in long explanations to someone that doesn't really understand the problem. Have recommended them to friends and family.
I have been with Clook for around 3 years, I don't tend to have many technical or support issues but when I do I have found Clook to be attentive in listening to the issue, proactive in resolving the issue and supportive in keeping me posted on progress. I am very pleased with the service they offer and would highly recommend to anyone thinking of taking out on eof their hosting packages. David Goldring, Jigsaw Computing
It is so nice to receive instant telephone support and email support even if the problem is of my making! Within 15 minutes my life is back on track.....Having a human who understands we are not all technical whizz kids and can explain issues is so refreshing too. More than happy with Clook, I'd rate them Excellent if the phrase were available - I have to settle for 5* and Very Good! Try them, I'm sure you won't be disappointed.
A friend recommended Clook to me back in 2008, when I was looking for a host for my London Sound Survey website. Since then I've had no cause to regret that choice. Clook have been reliable and helpful, and have always responded quickly to technical and other queries.
An excellent feature set and price, but more importantly superb support. I have been with Clook for a number of years and plan to continue enjoying their services for the foreseeable future.
Never any disruption to the working day when raising a ticket with Clook. Got a meaningful reply inside 5 minutes, problem solved and the day carries on!
Easy process to set up. Very quick response to technical query.
I have been with Clook as a reseller for many years now and host a dozen or so websites with them. Their support is second to none - I always get a reply within 10 minutes and the problem is always fixed - nothing seems to be too much trouble, even if I have done something stupid! I would highly recommend Clook as a host!
The service offered by Clook is truly excellent. But aside from being a thoroughly reliable and friendly ISP, which they are, it’s the details which really make the difference, especially for a sole trader like myself. A small example is the billing system, which is delightfully smooth and clear, with neatly presented PDF invoices sent in good time and a second copy marked “paid” arriving moments after settlement. Another example is the well-designed client portal, with very fast ticket responses from staff who are knowledgeable and unfailingly patient. After three years as a customer I have no hesitation in recommending Clook.
Clook have supported us for nearly 10 years now. They are an incredible company, with absolutely AMAZING support. They have made us look so good in front of our clients, and saved our butts on countless times. Absolutely without fail the best hosting company on the planet.
Clook have been amazing, I am new to hosting and they have explained and promptly supported me throughout. I would highly recommend them for customer support and hosting performance. I know my online business is in safe hands and an amazing price.
Awesome prompt response from @clookinternet! Thanks guys
I've been with Clook for many years now and not once have i had to wait more than 5 minutes for a response to a query. That service does not go unnoticed! Thanks guys.
Very efficient and helpful. Good service options. Value for money. I was recommended to use them by a friend and I would happily recommend them to others.
I’ve just started my ninth year with @clookinternet now — and still the best hosting company I’ve ver used.
The transfer of my website from my previous hosting company was implemented smoothly and with no fuss. Excellent customer service.
Knowledgeable helpful and quick support says it all.
I spend years with unhelpful hosting companies that had poor customer service, that would let me and my customers down time after time. Then I came across Clook. They have total changed the way I think about hosting companies. None of that speaking to so called first line support to escalate a problem to someone that knows what your talking about and taking hour or days to rectify a problem. Clook support is second to none! Any problem that arise are fixed with in minuets of me raising a ticket or before I have even contacted them. I now have a number of dedicated servers and other hosting accounts with them and wouldn't dream of using any one else. Fast, friendly and extremely knowledgeable!
I have used Clook for years though my employer, and after being impressed by their support and reliability have move all my personal websites over to them, too.
Clook were recommended to me when I was looking for a hosting service recently. The web site looks professional and there are a good range of options. The service and support are excellent - a great recommendation which I will be sure to pass on to others.
It is very simple : 1. Quick response 2. Problem solved 3. You did MORE than expected. 4. You do this every time - when I have a problem, I look forward to se you fixing it Thanks again!
Setting up an account was very easy, and the website is very user friendly.
Fantastic quick, support, from knowledgeable (and patient) support team. Had sites hosted with them for years - always my first point of call when I develop a new website.
Value for money, reliable web hosting packages with excellent data backup service and exceptional 24/7 technical support
Amazing customer service again from @clookinternet 👍🏼#thatswhatilike
I had been putting off moving my reseller hosting account for months because it had been such a nightmare moving all my accounts before. However, Clook moved all of my 20+ accounts for me at no extra cost (sites, emails and my WHMCS account). Moving accounts was a seamless operation, entirely stress free for me and my customers didn't even notice the move. Clook has the most friendly, speedy and knowledgeable support team ever. You can actually phone them up and speak to someone based in the UK which is a huge relief. Clook came highly recommended to me and I would highly recommend them to anyone else.
I have been using Clook for a few years now, both for our business websites and for my personal sites - all on shared hosting. Whatever the value of the hosting, I have always found Clook support to be pretty near perfect. Their support system responds quickly - sometimes within minutes - and the support staff are friendly, approachable, patient and knowledgeable. They get the job done. That sort of support - both technical and knowledge-wise - means an awful lot to me. Thank you Clook.
As a web designer I work regularly with clients who use a mix of all of the big hosting companies. They do tend to be more reliable these days but when you need to engage their support it's almost always a huge hassle, and sometimes an enormous stress inducing one. This just doesn't happen with Clook. Their email support is so good I hardly ever have to phone them. One email and within a minute or two I get a detailed response and then problem is usually sorted. The phone support is great as well. No hanging on for an hour and then getting cut off at 8pm as happened to me yesterday with one of the major UK hosting companies. I cannot stress this enough. You get what you pay for. Look as a wee bit more expensive but you save in the long run with reliability and amazing support.
So far very good. Only had 1 issue & it was resolved within 5 mins, literally. Impressive stuff, keep it up.
Clook support has fast response even on live chat which is very helpful and efficient. I find their services easy to use even even though I am not a programmer. They restored my website which was very useful.
We've worked with Clook for several years now, using a range of their server products. No matter which product we take, the level of service has always been great. They recently set up our new cloud server, with minimum disruption/fuss. And I've yet to find another company that replies to their support tickets as quick as these guys. Thoroughly recommend.
Good service, haven't had any issues so far with my site
Brilliant response time - knowledgeable service - Clook just get things sorted! Cant fault them.
On the rare occasions I need to contact the support team, they respond instantly and go above and beyond to help and resolve any issues.
Been with Clook for the last 14 years. Reliable hosting and quick support.
I recently went for CLOOK. Their customer and technical support have been excellent thus far. The clook website is superb!
Excellent value and great support too. Highly recommended.
I have used and recomended clook many times for clients. They offer goid value, uk based. Good feAtures. And very helpful and responsive with reguard technical support.
Excellent service and very helpful support with quick response time.
Ever since the first day that we started to use Clook we have had nothing but outstanding service and support from them. No matter how big or small or issue may have been, Clook have always been able to resolve it for us. (Keep up the great work guys)
Clook always make me happy! Their professional and friendly approach is always so prompt and no matter if it's a simple issue or more complex issue they always help me learn something without making me feel silly. I was recommended them by the last web agency I work for and happily recommend them to others. I have never had a problem and not only is their support service excellent but they on constantly updating their systems and approach! Thank you!
Great service, and the helpdesk are extremely friendly and helpful. I was impressed by the speedy response to the issues I raised. These were quickly resolved. Nice one guys keep up the good work.
I've been a customer of Clook for a few years now, and any time I've needed some help, they have come through. Quick responses, and staff who know what they are doing. Great!
Coming to regard Clook as offering a somewhat more hands-on service delivery was key to my staying. This became an investment of time essential in experiencing hosting as designed maintenance in response to the needs of clients like myself. In other words, clients who need to rely so much on their understanding of what is appropriate for the size and operating structure of the organisation. Clients for whom appreciation of the technicalities is outdistanced by what is perhaps more important to running a small business. Maintaining a fully functioning system with easy access to helpful information.
Having experienced average support and an unreliable hosting from one of the supposed biggest and best UK hosts, I did my research wanting a host that genuinely put customer service first and discovered Clook. It is a big decision to migrate 50 sites but I can say I've not regretted it one bit. By telephone and email ticket the guys at Clook have been responsive, competent and accountable by not batting me around various support departments when I have needed to troubleshoot. They have been excellent in helping me to migrate some tricky sites, and I have found them willing and able to go beyond the minimum required just to clear a ticket. Oh, and did I mention the hosting its self (re-seller shared and VPS) has shown excellent speed and reliability. Clook have so far proved to me over the last six months that going with the big hosts who shout loud with their massive advertising budgets is not always the smart to go.
I've used Clook for many years and never had a problem, service is second to none
Clook somehow seem to have mastered the art of combining personalised service with high volume internet transactions. We have been with them for over 5 years (and have just added a new business) and have been constantly delighted with their efficiency and customer care. So far we have never had any cause to contact them and complain. And we're not known for being reticent in that department. When any maintenance or upgrade work has been needed, Clook has given us plenty of notice and regularly updated on progress. When (as has happened more frequently) we've wiped historical emails, not wiped enough (and over filled disc space) or just screwed up, a phone call, live chat or email has sorted things out quickly and reassuringly. These guys are very good - not just technically but in their superb customer care. I'm happy to recommend them.
I've used Clook internet for about 15 years. They always go the extra mile when providing support. Sadly, I'm still not much of a technical genius even after all these years, but they are always helpful and supportive!
We rely on fast, efficient, and knowledgeable server hosts so that we can provide the level of service expected by our clients. Today's technical question was answered, by Clook, in moments and that level of support is simply indispensable.
Working with Clook is always straightforward, with the 'jewel in their crown' being the fantastic Support Dept who respond to any request quickly and thoroughly. They are our first choice for webhosting and related services.
Are you following @clookinternet yet? They are just so really good at what they do! Please RT and follow them. #Hosting @landscapingm8
My company has been with Clook for a number of years now and despite persistent sales calls from other hosting companies asking, "Is there anything that you're not getting from your current supplier?" there actually isn't. Clook's ticket response time is preposterously quick from an excellent and knowledgeable team, their range of services suits our requirements perfectly and issues are literally always solved. This fast response time tells me that not much goes wrong at Clook and the knock on effect is that if one of our clients has a problem with their website, I can get it fixed PDQ. Clook make me look good. Utterly fabulous.
Support is nearly instantaneous at any time of the day or night. And the overall service is so good that I've only had to contact support twice in ten years...that kind of says it all doesn't it ?
One of the best, for speed, support & value - & I've tried many (Fasthosts, Rackspace, UKFast etc.). The Cloud hosting packages are excellent.
I have very basic IT skills!! I have raised several enquiries with Clook recently which an IT buff would no doubt have managed themselves. The Clook support team have advised me in clear terms that an IT novice like myself can easily understand, for which I am particularly grateful. My queries have been dealt with promptly, courteously, efficiently and resolved within minutes rather than hours. Very pleased indeed!!
@clookinternet @TimTomato I can vouch for Clook hosting being super reliable and their customer support is amazing 👍
I have used many web hosts but have stuck with Clook for the past six or seven years now. What makes them stand out is the excellent level of support. I've had good technical support from individuals before at other companies, but if that person wasn't working on a a particular day I could be in trouble. With Clook, everybody that helps me is excellent, so it doesn't matter if I put a ticket in during office hours, or late on a weekend, someone is always on hand to assist.
Brilliant service and good value. Always keep you updated regarding server maintenance etc and very quick to resolve any issues.
10 years of amazing customer service! Reliable servers, reliable datacenter, what else can you demand:)
We have been using CLOOK Internet services as a hosting re-seller for well over 10 years and are extremely satisfied with all aspects of their service, starting with their reliability, through the flexibility of options and ease of configuration and ending on their very prompt customer service. I have no hesitation in awarding them top marks in this review.
It took me around 8yrs to find a hosting provider which had consistent fast loading of website pages, quick cpanel access and professional, expert support. All our clients are hosted with Clook. We had previously spent years moving around from the "big" hosting companies with very poor experiences. Thanks to Clook we've been able to expand and market our hosting strengths against our competition too. Keep up the good work. The only improvement I could recommend is if you came over to Gibraltar to setup an office here so I could buy you all a drink by the beach to say thanks for all the favours I feel I owe you from the immense help and support over the years! Thanks to Tim from Texelate.co.uk all those years ago for recommending you guys too. An old friend from uni who shared his closely guarded secret to me!
4 1/2 out of 5 - the service makes me happy, most times...
Looking for a quality service from an excellent #hosting company? Try @clookinternet #Brilliant
I recommend Clook regularly to most of my clients, mainly because of the good customer service. I know that if I have a problem, they will help within a very short time and usually with good results. I've always had an excellent experience using Clook. North
Good host keep you informed of and issues or work that needs to be done
I have been working in web development for many years and before I moved to Clook quite a number of years ago I used to live in fear! With my previous hosts I often had problems which took long to solve and which ultimately led to me losing clients. Finally, after some research I found Clook. I must say that I have always been impressed with their level of service and most especially with the response time. In all these years there has never been a single instance when I had to wait for a response. Not only that but the team is always ready to give technical advice even though sometimes it would not really be within their remit. I would not hesitate at all to recommend Clook services to anyone. You will not be disappointed ! Keep it up guys!
I've been using Clook for almost 20 years now and they have always been absolutely first class for service, from upgrades/downgrades to recently restoring a whole site I accidentally deleted within 15 minutes of asking for help, they've never let me down and I have no need to ever look elsewhere, thanks guys!
No matter what the question, the answer is always fast, friendly and always helpful. Excellent service as ever. Thanks
the support is the best I have ever received from a hosting company.
I had a security-related query regarding my account and set up a ticket. Within less than 10 minutes Dan M from your support team had resolved the issue. Fabulous service: quick, efficient, polite, friendly. Who could ask for more? Top class.
I was having trouble with my wordpress site and my webdesigner was unavailable. I contacted Clook and Arran took the time to help me with my site even though it was a design issue. I was highly impressed with Arran's speedy response to my queries. Thank you Clook!
Fantastic company that completely underpins our ability to look after web development clients, fast, knowledgeable and always reliable
I have been a client of Clook Internet for the past 10 years and what sets them apart from the competition is their FANTASTIC support. Day and night, I can contact them via the support system and will get a solution to my problem within 10 minutes... Recently we started a new business venture and the question of the hosting company to support us was raised: Clook were the obvious choice once again.
Clook's service whether it's in technical support or sales is world class. My company requires a reliable, fast and stable platform and Clook have delivered in every way possible. As my company grows I have recently invested further in Clook's services which has been an effortless process. Thanks to all the team for your ongoing support and service.
Shout out to @clookinternet for providing the best support from a hosting company we've ever experienced 😘
Support is amazing and well, after some years with them... all stuff works properly. I've never had any problems on cloud servers or other product types. Thanks!
I've been with Clook since 2004, from day 1 Jim and the team have been excellent. Enquiries answered within minutes, Thank you Clook for all the hard work you do. Your an inspiration!
Not only does CLOOK have a really helpful team, but their support is outstanding!! If you're looking for a UK based web-hosting company, I seriously cannot recommend these guys enough.
Whenever I've had to contact Clook for help with a problem (which has been very rare indeed), I've always been delighted with how swiftly they get back to me with a solid, helpful response that always answers the question. Can't fault their customer service.
I choose Clook because of the excellent customer service. I know I can rely on the knowledgeable support staff to respond quickly and effectively whenever I contact them.
We have been using Clook Reseller hosting for several years now and everything has run smoothly. The technical support is first rate: they respond straight away and are efficient and knowledgeable.
If @clookinternet was a person, I'd buy him/her a cold frothy beer tonight. Saved my bacon again today - best web hosting around.
I've been with Clook for over 10 years now and they have always been very reliable, friendly and amazingly fast with support queries. In the very few rare times when there have been server issues, I've always been confident that the issue would be resolved as soon as possible. I've used many hosts over the past 20 years and none have come close to Clook for reliability and professionalism.
Spot on, really pleased with service and support
Always Brilliant service! The technical support team are the best I've used. Ticket replies are in minutes rather than days like other hosting providers I've used in the past. Would reccomend.
I really appreciate that clook seem to employ genuine technical experts - as opposed to just bums on seats which is exactly what you get from lesser hosting companies. Thanks for supporting me guys! Keep up the excellent work.
We had issues with our server and Clook resolved the issue without fuss. In addition, whenever we have questions or technical problems Clook's customer service always do their best to resolve it.
I have used Clook for over 10 years now for hosting my websites. They have always been very reliable with really helpful customer service. I feel a well-earned loyalty to Clook now and will continue to host any new websites with them.
We opened our reseller account with Clook in 2005. Support tickets are usually responded to within a few minutes, and usually resolved in a similar time frame. The technicians are excellent and almost always know their stuff. Uptime is excellent, we are rarely aware of any downtime on any of our sites. We moved from 1&1, where tickets took 3 days to get a response, and then it was invariably a request for more information, so I can honestly say we have been delighted with the service Clook have provided us for the last 12 years, and I hope they will continue to support us long into the future.
My previous hosting provider was based in the US, because of this I could never phone for support. I have only been with Clook for just over a week and required support, on each occasion I have received quality and speed.
We have been using Clook since 2009 and can honestly say, with hand on heart, that they provide an exceptional service. The support team are amazingly quick at responding, always helpful and any problems are sorted very quickly indeed. Not that there are actually any real major problems to solve. We always recommend Clook if customers enquire about hosting. We trust and rely on them entirely.
Excellent response times and, as usual, my problem was solved very quickly. I really can't ask for more, fantastic service consistently delivered from the experts at Clook.
I assume you guys from Clook will get a lot of very positive reviews of which will be the same experience I had and I can only agree with. I am very grateful for their great support and quality interaction. The word 'Clook' has become an important quality word in my vocabulary.
Exceptional customer service, very quick to respond to any issues and available 24/7!! Recommend to anyone looking for new hosting or thinking of moving over from another provider.
Clook have been excellent. The customer service is second to none and the response rate is very fast. I would highly recommend Clook!
Clook service and support is always fast and reliable.
i'm based in shanghai and as a result my banking situation is rather unique, it tends to trigger fraud alerts, the Clook team were not only quick to respond, but also offer solutions and guidance to help address this issue for me. their service is straight forward and easy to use.
Really can not fault Clook. I have not had any problems related to the service, but on the few times that I have needed more general help and contacted the support department, I had a reply within a few minutes.
My website was created for me by a webmaster, but I am in charge of all its updates and additions, which are very straightforward and easy to do. As a result I have a professional site where I can showcase my work to the world.
I love Clook because of the speed and quality of support (and the stability of there network and servers). I can feel secure trusting my business (and my clients businesses) with Clook, knowing that any query or request I have will be get a reply within 5 minutes. Even if I work late, Clook are still available to reply.
Having been a customer since 2004, Clook have consistently offered an outstanding service with excellent support and reliability that has only increased over time. Support times are super fast with informed responses provided by skilled operators who can quickly fix and advise as needed. This means we can get on with building websites knowing our Clook hosted sites are well looked after!
i dont know much yet only just got the web site changed. so not a lot to say at this time
I've been using Clook's web hosting in both a professional and personal capacity for over 10 years and wouldn't go anywhere else. As a web developer, it's crucial that the web hosting I recommend to my clients is top notch; Clook's unparalled support and uptime are exactly that. I have recommended Clook to friends and colleagues who are all happy customers too.
Very simple to purchase hosting and setup. My query was replied to efficiently. Very good service. No hesitation recommending clook.
Having had awful experiences of too many hosting companies I was sceptical about finding one that could actually be at least satisfactory. I am pleased to say that, so far, Clook have been efficient, effective, knowledgeable and above all shown a real concern for providing really good customer service! Long may it continue!
Out of the many hosting companies I've encountered in the past, Clook stands out on many points: a user-friendly site & interface, easy setup, and (very important) exceptional customer service. Based on my experiences, I'd highly recommend Clook if you're looking to set up your own website, or change provider!
Clook are the best hosting company ever! And we don't say that lightly. The Sales and Support team are completely dedicated to dealing with all problems and really go that extra mile. Support tickets are answered very quickly as are the phones. The network is robust and we don't ever suffer long outages and when they do happen the team are on the fault and is fixed before we even notice. These really are the best and we can't recommend them highly enough.
We have been using Clook since 2009. Response times for technical support are consistently under 10 minutes - frequently far quicker than that, and everyone goes out of their way to be helpful. It's a very refreshing change from other hosting companies we have had experience of, and I wouldn't hesitate to recommend them. We recently upgraded to a managed cloud server, and as always Clook's excellent technical support made the migration totally painless.
Clook's customer support is extremely quick and reliable and have always resolved any queries we have had regarding our hosting.
Clook have been very reliable and host a number of websites for me. They were the first company I have used to host website for me and the whole process was very simple.
Consistent excellent service. I couldn't be happier with the support and service that I get from Clook and will happily grow my business knowing that I have the absolute best hosting company behind me. I have tried so many other hosting companies in the past and there is a general bad feeling when it comes to most hosting companies, but I can't fault Clook and would recommend them to anyone. Keep up the good work!
@JimSterling @clookinternet have the best support I've ever encountered for anything, might be worth looking at (or… https://t.co/HZIMV0J0vT
I've been hosting with Clook for years (about 10 I think!) now which is testament to how great they are. Barely any issues over that time and the true test is that whenever there have been issues or queries they are probably the fastest to respond/resolve in the industry. Sometimes it feels like they've replied and sorted you problem before you've even finished submitting your support ticket.
I have been with Clook for many years after a few mistakes in the past : I have never regretted it !!! Clook's service is outstanding, and any problems are addressed very, very quickly. It is a very secure and very highly maintained service. Clook's Customer Service and help-desk are outstanding. I recommend Clook to everyone I know. If your present provider is poor or even dreadful, as some - I know ( from personal experience ) are, do not hesitate to move immediately to Clook. Five Star Service. Highest possible recommendation.
Solid reliability hosting my sites for ten years now. If I have a question about how to do something, the support is there, even in the evenings, and always sorts me out quickly. I love Clook!
I've been in the web design industry for over 20 years, for the last 8 years I've been using Clook. Their service is second to none, quality servers, quality technical support. thanks Clook :)
By far and away one of the best UK hosting companies i've dealt with, and i've dealt with a lot. On the couple of occasions i've had to use their support my issue has been resolved quickly, their support staff are second to none.
I think it's a lot to do with service and support. We always get first class support and any issues we have are sorted very efficiently.
We've been using Clook for several years now alongside accounts with other UK hosts - you simply can't get anything approaching the same level of reliability, speed and insanely responsive, knowledgeable support that Clook offer anywhere else - and all at very reasonable prices.
@EVHighwayMap @digitalocean I'll get you a beer, but I use @clookinternet who have been exceptionally good over the… https://t.co/Ufc37sSps1
Clook responded to my email query within a few minutes giving clear and simple advice on how to upgrade my account to get more space. They always respond quickly and helpfully, would recommend.
11 years ago, I set-up my own web development business and was recommended to use Clook for the hosting of all my websites. I have not been disappointed. Their support has been absolutely first class and genuinely 24/7. There has been barely any server downtime during that time and I now have over 50 websites running on my shared server. Having come from a project management and marketing background, my technical knowledge is sometimes lacking but the support team are always happy to help and guide me with my hosting, email and DNS queries. I would not hesitate to recommend Clook to anyone looking for a website/email hosting solution. Anne Chinoy Kangablu Ltd
Excellent service, super fast setup times and support is second to none. I would highly recommend them.
trying out @CloudFlare with my @clookinternet reseller account! Thanks guys
A new convert to Clook - seamless transfer in of domains, very rapid, knowledgable support, reliable and fast service, and the cPanel interface I'm used to. No regrets with my move to Clook.
I have used many companies in the past, some start off well but the quality never lasts and this is down to them trying to save money IMO, cramming servers to save money so they can offer mega cheap deals, then everything falls apart. Better to pay more and get what you need on a consistent basis, that being very fast and competent service and reliable servers with constant uptime. Clook is company I trust, having now been with them for many years, I know when I need help it's there and I don't have to worry about my hosting like I used too. I would recommend them to anyone and everyone who is serious about their web prescence.
I received a response to my question within 5 minutes of raising a ticket. Can't beat that for service !
Great service...really efficient. Friendly people and great service....if only everything else ran this smoothly!
We moved to Clook over 10 years ago following bad experiences with other hosting companies. We have been with them ever since and they have been an instrumental part of our business growth, providing exceptional hosting and support for hundreds of websites we have hosted there. Clook's servers are fast and extremely reliable - we need this so we can concentrate on our web design business without worrying. On the few occasions where we do need support, their response is remarkably fast; typically less than a couple of minutes. Whether you have a single simple website of lots of complex ones on multiple servers like us, you won't go wrong using Clook. Dave Jones Veedesign Ltd
The best in the business.
Superb phone support when setting an SSL. Arran made the process very smooth I had an SSL approved and installed within 20 mins.
The tech support (Will in particular) went above and beyond the call of duty when it came to helping me out when I first signed up.
Clook Internet has been the best host I've had by far. I hosted about 20 sites at the time I moved to Clook and had stuck with my previous host for years longer than I'd wanted to as the thought of moving that many sites was quite daunting. Clook moved all the sites for me with absolutely no problems at all. Their support is superb either by phone or by support ticket. I'm always recommending Clook to people and everyone I know who uses their services has always been very happy with them.
I have been a client of Clook for nearly 10 years now and when I needed another reseller account the only choice in my mind was Clook. The prices are reasonable and the servers they use are very reliable and I am always given plenty of notice when upgrades are being made. Their service response times are second to non, whether it's 10am or 2am you always get a very quick response and the problems are sorted without a fuss even when it is something that I have cocked up.
The one thing you need with a hosting company is quick support. I 100% get a response within 10 minutes or less, and nothing seems too much trouble. Seriously good.
Very honest, very reliable. Always get through to someone technically capable, consistent, respond very quickly. Not the cheapest but you get what you pay for.
We've been a Clook customer for 10 years and the service and speed of support is the best i've ever come across in any industry or field. I've recommended them to quite a few people over the years who still thank me for pointing them to Clook. I've had to use other hosts for when clients have existing packages and the service of some of them could make a grown man sob. I lose count of how many times i've said "Just host it with Clook". You can't know everything and when you don't, they have help and advice which is just invaluable especially if you're more design than tech. Simply put...I'll never even look at another hosting company. I wouldn't even flirt with them!
I have used Clook for about 10 years. They have been brilliant. I don't have anything negative to say. Their support is brilliant, the service is reliable and they just do their bit flawlessly. I've had small reseller servers, powerful dedicated servers and also recently started using their cloud based servers. I've recommended them many, many times. Long live Clook
Clook technical support is second to none! Always fast to respond, and always sort the issue quickly.
Very helpful service, keen to get you started on the right foot and attentive to emails sent that need action. Also get a good intro email to services that covers the various login routes you may require. All good!
The Clook team helped restore some files of our server in order to solve an issues created in a recent update from our staging site which also released unfinished changes. The entire process was smooth, fast and simple. Great support!
Clook have provided our web and mail hosting for a number of years, and we have had superb service from them. Tech support has been super quick in the rare occasions we have used it. I can thoroughly recommend them for all your hosting requirements. Mark Graves (NIRAS)
World apart from our previous host. Clook's team are knowledgeable, polite and prompt. Whether contacting support or sales we have always received an excellent service. Looking forward to working with Clook for years to come.
Brilliant customer service highly recommended.
This is a great place to host your website, the shared hosting comes at a very affordable rate. since using them i have yet to experience any downtime. They provide great communication to keep you up to date with all there updates and any fixes they have going on. there informative nature helps you to plan around any works which may effect you directly. Great Service, would, and have definitely recommended clook to others.
Clook are always super quick and friendly in responding to all my support tickets. I fully recommend them to anyone looking for a solid, reliable hosting provider.
Clook is by far the most responsive and helpful web host I've ever worked with as a web designer. I recommend them to all of my clients and happily use them myself.
The technical support is outstanding. Issues are normally resolved within minutes, any time of the day or night. Professional and courteous. Very much recommended.
I was recommended to use the Clook service by Alan Picture (ACP computing) and went via your web site to register 2 domain names and the associated hosting packages. It was easy to follow the steps and prior to completing the purchase I spoke to Jamie who answered a couple of questions on picking the right package for me to use. All very professional.
I have used Clook for several years when I ran a web design business and also recommended to every friend and client (even before the referral scheme!). Their response is excellent and helpful, clear, informative and always very prompt. Their prices are good and their website is clear and easy to understand. For these reasons and as long as Clook keep these values I'll never use another hosting company.
Great to hear that @clookinternet have partnered with @CloudFlare - another great addition to a quality hosting service :) #HappyCustomer
Excellent service. Prompt and efficient customer support. Thank you!
Excellent customer service & support, always respond with in minutes. Have been with them for 10+ years and have never had a serious issue (small issues have always been dealt with almost immediately). I have never used a better host.
Awesome support for secure websites. Thanks @clookinternet, @cPanel AutoSSL and @letsencrypt Easily configured, now click for secure SSL. :)
As web designers, we have tried and worked with so many hosting companies. Whilst the mass hosting companies offer unbeatable prices, the service is terrible, which is what lets them down. Clook on the other hand are completely different. If I have a question or a problem, I ping them an email, and within 10 minutes they get back to me, not with some automated response, but with an actual solution. And we are talking 24/7, 365 days a year! I highly recommend Clook to anyone, whether experienced web designers or first-timers. You won't be disappointed and you will never, ever, switch to another company afterwards. We went from a single shared hosting account, to a large shared hosting account, and now we are on a fabulous, super configured VPS with LiteSpeed that allows us to produce lightning quick Wordpress websites. And they set it all up for us. You can't beat that.
Without hesitation the best web hosting in the World. Response from tickets is amazing, always helpful.
As well as totally reliable hosting they are always prompt with phone enquiries or tickets raised and the staff know what they are talking about and are able to provide the right amount of help or guidance when required.
The process is painless, easy to understand, reliable and everyone very helpful!
I've used Clook for all my web hosting needs since 2003 and I couldn't have picked a better host. Throughout the past 14 years they have offered a highly trustworthy, efficient and stable service, which has allowed me to grow my business confidently. I can highly recommend Jim and his team at Clook!
Despite being a Clook client for many years I never fail to be amazed by the speed and quality of their support responses. Coupled with rock-solid hosting and great value, this is why they've remained our choice of host. Whenever we undertake work for clients who have their hosting elsewhere with other UK hosts, we're reminded why we stay where we are. Clook simply cannot be beaten on service, support or reliability.
Clook support is superb. Timely, responsive, and very fast. The guys really know their stuff. I'm delighted with Clook hosting.
Over the last few years Clook have proved to be a rock solid provider, and the best tech support in the business. Highly recommended
Whilst the market is flooded with hosting providers, Clook Internet stand head and shoulders above the rest by providing outstanding customer service and support. By far and away the best hosting provider I have used.
Clook have had my back on hosting for more than a decade now. The reason: their support is superlative and quick. You don't get cookie cutter answers and they actually consider your question before answering. And then fix it and explain the issues. The value of the underlying service has constantly improved over the years as tech has changed and dropped in price. As these improvements arise you benefit from them, just like a new customer would. You're not locked into the old conditions. Everyone benefits. My only concern with Clook is that they become a victim of their success and like other companies sell out and that things then get compromised. Thankfully this hasn't happened yet and they keep on providing stellar service. Long may this continue. Thank you for all your hard work over the years.
Will, John and Arran were excellent. They even talked to you in simple language rather than techno talk...!!
Clook are always super quick and friendly in repsonding to my support tickets.
Genuinely wonderful service. I'm a web developer of 12+ years, and host some client sites. I've used numerous hosts and have recently come back to Clook. The pre-sales advice was very helpful and non-pushy, and the ease of migration (and support with migration) was excellent.
Have had absolutely no problems with Clook since I began using them. Importantly for me, their customer service is very good indeed.
Clook always respond very quickly, are always extremely helpful and generally seem recognise that the hosting services they offer are only part of their overall product: customer service is clearly of the utmost importance to them. I've recommended them to several clients.
Clook have been great from start to finish. Everything I request of clook is done within minutes and of a very professional and easy manner for all involved (myself, client and clients customers on occasion). 11 out of 10 Thanks for the great work - Jon Hart (Director) Reason 2 Limited
I've been with Clook for a number of years and they have been consistently excellent. The hosting is well-specified, reliable, secure and not massively oversold. The support is like nothing else - lightning fast and handled by people who know what they're doing - it really is superb! Add to this they are always looking to add new services and improve existing services. Prices for all of this are also excellent value - don't look anywhere else for hosting!
I have used clook for quite some time now and I wouldn't go anywhere else for my hosting - they are an exceptional team of people who are always at the end of the computer to help me in any way I need! Thanks so much for being so excellent! Renaissance Life Therapies
I have been with Clook for several years. I find them to be very good value for money. They are a friendly company to work with and always responsive to problems/questions I might have. I would definitely recommend them.
Exceptional advice and 'hand holding' to clear a problem of my making. Delivered with alacrity and patience.
Good prices, simple to use and good service
Great technical service and speedy too. Email correspondence friendly and clear (even for someone not very techy) and problem solved. Impressed.
Always fantastic customer service from a knowledgeable team
The support team were very knowledgeable and helpful in suggesting a fix to a issue with my cron task.
Clook is by far the best hosting service we have used. Their support is second-to-none and any problems are usually resolved in just a few minutes, even if they were our fault! Competitive pricing, knowledgeable staff and a reliable hosting service, what's not to like?!
We've been with Clook for the best part of a decade after having some horrible experiences with other 'managed' hosts. We've had shared accounts and a dedicated server with them. In that time we've had next to no downtime and support has consistently been absolutely brilliant. The team know their stuff and have never quibbled at any of our requests. I can't speak highly of them enough. Without doubt the best hosting company (of many) we have used.
It just works! Support is very quick.
We have used Clook Internet for over 6 years now for hosting our website and email accounts, in that time we have recommended them without hesitation to business colleagues and clients alike. In 2014 we had an vulnerability within our website that was (almost) exploited but due to the fast reactions of the Clook team who at 10pm in the evening prevented disaster which allowed our web developers to correct the site without detriments to our business. If you are looking for a company which is run by a very passionate team that are also up to date with the latest hardware, software and trends you will be hard pressed to find better than Clook.
I love using Clook, they have great range of hosting options and their support is the best I have ever used.
Very quick response as always. Sorted the problem in no time.
Excellent customer service. A telephone call was answered very clearly. An online ticket I placed was replied to within an hour & delivered in a very personal manner. Many organisations nowadays do not have this level of customer interaction - so extremely refreshing!
Superb support with instant replies to queries. Couldn't be happier! Wish we'd been working with Clook a lot longer. Keep up the good work guys!
Clook give a first class service combined with amazing support! Highly recommended
As a customer since late 2005, we are now in our 12th year of hosting with Clook. We are so pleased to have found them when our existing host failed. Over the years, we've used Reseller, VPS and Dedicated servers. Support is amazing, with responses and fixes often before you can make a coffee after submitting the ticket. Telephone support too, although we've never needed to use it. Extremely helpful and wonderful people to work with, and great attention to detail. They just completed a server migration for us and, of course, it all went as smoothly as we'd expected.
I regularily use the email support provided by Clook Internet and their response time is amazingly fast
The shear speed of the technical support response from Clook makes it so much easier to give our clients a top notch service.
I have to say Clook have the best support team I have ever encountered. They respond within 10 minutes and always go the extra mile to sort out whatever problem I am having. Can't fault them...
The support from Clook is second to none. Emailed questions are usually answered within minutes, the response is always just the right information. It’s also nice to be able to speak to people who are knowledgable and dedicated to helping.
As a web development company we depend heavily on our hosting supplier and have used Clook for several years after bad experiences with other hosting companies. Clook provide a fantastic service, dealing with any problems incredibly quickly, and are always reliable. Highly recommended!
We swapped our hosting to Clook and couldn't be happier with the service we've received so far. The whole process of setting up our account and moving over the hosting went smoothly and all queries were answered quickly and professionally by everyone. Highly recommended.
Clook has an easy to use website and a very efficient support system for clients. I like how the system sends reminders well in advance and then again nearer the time when things are up for renewal. It is so easy and quick to get help and staff are very patient if you do not understand. Overall, we are very satisfied with the products and services.
Solid provider with 24/7 coverage.
Wow - let it be known that @clookinternet responded to my tweet in under a minute! Thank you...
I have been a customer with Clook for the last 4 years and have always been extremely happy with them. Unlike other hosting providers I've used they are exceptionally responsive to support questions. They not only answer quickly (always within 10 minutes in my experience) but actually perform whatever actions are required in a similar time frame. There have been many times when they have gone beyond expectations.
Very reliable service. Outstanding technical support. Highly recommended.
Big shout for #awesome @clookinternet solving some weird server problems for me.
Excellent customer service, affordable prices
Great response to queries with really helpful and personable customer service staff. Highly recommended
The support from Clook is just exceptional. Fast, friendly, helpful, knowledgeable, accurate and consistent - always. What more could anyone want!
I have been with Clook for 7 years and my number one priority with any hosting company is good customer support and that is what I get with Clook. There is always someone on hand regardless of the hour to help with any issue I have.
Clook provide a fantastic service. I have hosted all of my websites with them for over 5 years now and never had any problems. Their customer service is the best I have experienced, they are always happy to answer all of my questions no matter what time of day or night! Thanks Clook!
The hosting is quick and reliable. Support team very on the ball, very quick, polite, and very efficient and effective. It's all good. Recommended.
We've been with Clook Hosting for over ten years. We've always found the support team to be exceptionally quick to respond and resolve any issues. We do recommend Clook above any other hosting service we've used +++
Have always found the customer support team at Clook very responsive. Any raised ticket seems to be reviewed in minutes and on occasions when I've needed support over the phone, they've provided an equally quick and conscientious level of support.
My website is not a business, but it's important to me and the 1500 or so followers it has. And when it goes wrong I need help to get it back online. Since starting the site, about 15 years ago, it's been humped round a succession of hosts. Non have come anywhere near the level of service that I've experienced at Clook. I still remember dumping a broken site on their doorstep just before Christmas several years ago. They worked tirelessly for three days and nights to get me back online for the festive season. Since then I've needed their help to solve problems on several occasions and they've never let me down.
Clook have hosted my website for over 10 years and I can honestly say they have always responded to queries and issues in a rapid, professional and effective manner. I am not a "webmaster" in the slightest but all questions, at whatever level, are answered in a helpful and straight forward way. I do look at other hosting companies but no one has managed to tempt me away from Clook. Recommended? Absolutely yes!!
I have had an account with Clook for over 10 years and in that time I have dealt with all of the main hosting companies working on client websites. I can honestly say that none of them are a patch on Clook. Outstanding technical support (really excellent always, fast and professional, they have got me out of trouble of my own making more times than I would like to admit...). Today most server companies seem to be reliable enough but support is the real differentiating factor and Clook are the best of the lot.
I have nothing but good words to say about Clook Internet. Their response to any support issues is always fast and friendly and I would recommend them to anyone wanting reliable professional hosting.
Great support from Clook... Fast implementation... Excellent service.
Very simple ordering process and great support from tech and the very helpful billing team.
I've been using Clook since 2006 and they have proved to be a incredible hosting company. Their support team are incredibly knowledgeable, helpful and very quick to respond. Real quality service at a fantastic price.
Tried other hosting companies moved to Clook and everything went smoothly, vary fast UK servers. Sales and customer support are fast and always helpful.
Super quick responses, excellent service and any issues are always resolved! I would have no hesitation in recommending Clook to anyone.
We've been using Clook for a number of years now & I have always received first class support with hardly any website downtime. The team at Clook are always helpful & look at your specific needs or issues to see what is best for you & do not just give a canned response that seems like they just Googled the problem as some other hosting providers I've used seem to.
I've been using Clook for a number of years now and I'm always amazed at how quickly they get back to me on any support requests. They're happy to help above and beyond their remit and just a generally nice bunch of people to do business with. The hosting is very reliable, great uptime, and easy to use platform. I've recommend to a number of friends and have actually pushed a few clients to move their sites to Clook.
Unrivaled levels of support and always know their stuff!
What can I say other than I've been with them for 13 years and just renewed again! I honestly don't even bother looking to see if I can get the same deal cheaper elsewhere because even if I could I wouldn't risk going through the rubbish service/support that I had with other companies in the past. Service is fantastic and support is even better and lightening quick. Perfect!
Clook have been a revelation after terrible experiences with massive hosting companies. The support is really good but hardly anything goes wrong.
Super fast response, within minutes, to any kind of problem, in my experience always solved quickly and efficiently by the friendly Clook team.
We found Clook Internet to be thoroughly professional and knowledgeable and have no hesitation in recommending them to any potential user. The service provided was tailored to our business Thank you to all at Clook
Excellent systems reliability and uptime, service response time is outstanding with accurate answers to questions. Overall 'Clook just works' no issues - cannot recommend highly enough.
There is not a better hosting company out there in my opinion. Incredible team at clock supporting clients 24/7. Class work! Can't recommend enough.
Have been with Clook now for over 5 years and they have been great to me and my small business. If I ever have any issues or problems, I can depend on them to help with a fast response. Clook provide me with absolute piece of mind.
Their support is, bar none, the best I've ever come across. Fast replies, help with configuration, and more.
Excellent speed and reliability, support is very quick and helpful when you need it.
Huge thanks to Chris B @clookinternet for all the help in the early hours. Just joined you guys. AMAZING service!! Thank you!!
The people at Clook are brilliant! They provide excellent products and fabulous service, and are very quick to answer my questions. I have been using their services since 2013 and I definitely recommend them.
The best web hosting out there, simple as. I hope they can keep up the good support and cpanel options moving forward.
Clook will always go way above and beyond normal customer service and deliver on time every time.
We were using a well known internet provider as a platform for business email. We were severely restricted on data storage and the system was so slow via webmail as to be essentially unfit for purpose. Employee time was wasted constantly and IT integration was poor. Since switching to Clook we have had no issues at all
I've been with Clook for over 8 years and they have been absolutely brilliant. The support is the best I've ever experienced by any company and the amount of times they have got me out of trouble is frightening (and almost always is something I've done wrongly and not them...). As a web designer I have regular experience of quite a few other hosting companies and I have to say most are not particularly good, especially the big ones, Clook is a different story altogether. 100% recommended.
I have been using Clook for many years. Their technical support is one of the best in the industry and I wholeheartedly recommend them. Absolutely amazing!
I have been using Clook for 7 years. I didn't choose them, my website designer did as I know nothing about websites. Oh boy am I glad she did. Every time I email them I get a prompt and clear response, nothing is ever a problem, and even my most basic questions are tended to with great care and attention. The team are always on call, and charming with it. I have actually learnt quite a bit about domains and coding, thanks to their wonderful and patient service!
Always reliable, always good, great customer service. Recommended by many people, so I gave them a crack. Well worth it.
Instant response, friendly service and always there to help in a crisis. I have been a customer for years and cannot praise highly enough. I have reseller hosting with multiple WordPress sites and MageBiz hosting for my Magento sites. MageBiz has seen my store's performance improve massively.
Since moving all of my hosting clients to Clook our support phone line literally never rings. Everything just works .The support team answer quickly and have never failed to resolve my issues. Highly recommended.
There were some issues at the beginning that were a little bit of a turn off, but these were swiftly addressed or resolved. Willing to give it a go. Thanks.
The main thing about Clook for me and my site is the very prompt response to any problem I have. This morning I was suffering a brute force log-in attack but with Clook's help (within 5 minutes), I was able to add extra protection and block the attacker without any loss of service. I've been with Clook for about 5 years now and wouldn't dream of going anywhere else.
Absolutely excellent - By far the best provider I've ever had
The quality of service I received was brilliant. I simply gave them instructions and within a few days it was done. I highly recommend this company! Robert
Clook support are absolutely superb. I get a response to support tickets in a matter of a few minutes. And the support is always fast, knowledgable and gets the problem fixed. I love love love Clook. Used them for many years and will continue to do so.
I have had two shared-hosting accounts with Clook, for two different websites that I have managed, running from 2005 to 2008, and from 2016 to present (2017 and ongoing). In all of that time I have had an overwhelmingly positive experience as a customer. Customer service has been excellent: exceptionally quick response time, and sound responses to queries. Server uptime has also been excellent throughout that period. The websites I have run have not had huge traffic, but I know they have various packages for different needs. The package I'm on meets my needs, and on that basis I'm happy to recommend them. —David
The Clook support team are fantastic, got through immediately by phone, spoke with John who solved my issue quickly. Well done!
All hosting is not created equal. These days, hosting largely comes down to uptime/performance, and support. The former tends to be a given, but the latter is what sets providers apart in my view. I can't rate Clook highly enough. Performance and uptime are as good as the best I've used. Support? It doesn't matter what package you're on, you get the same amazing service and support for each. Support response times are ridiculously low; more often than not, I have a reply in < 5 minutes. And I ask a lot of questions, We have a lot of clients who we've chosen to host at Clook. I've been using hosting providers for probably 15 years and I've been through them like dodgy second hand motors. This one's a keeper...
I recently required some assistance regarding our service with Clook and the level of support and advice that I received from the support team was exemplary. If all my business partners provided support as good as Clook my life as an IT Manager would be so much easier. Thank you and keep up the excellent work Best regards Daryl Unitt IT Manager Education for Health
I have been using Clook for several years and am constantly impressed with their offerings. Despite being a very low level user I receive great customer service including super speedy responses to support tickets. I recommend them to anyone looking for hosting solutions.
Very simply, unlike my previous host, gandi, they answered a question clearly and without getting the facts wrong. Gandi is often good, but clearly they are overworked and they assume that the average customer understands tech talk. Clook takes a more personal approach and does not make assumptions about what the end-user should know. Plus they were quick! Thank you!
@clookinternet Superb. You know what I'm listening to all afternoon now! Ha!
Best hosting support I have received. Not the cheapest but definitely the best. Been with them for over five years.
Always receive prompt service from technical support. Fantastic turnaround of support tickets.
Clook provides a particularly high standard of service. It is a combination of knowing what they are talking about and being able to contact their support team at all hours of the day. When you have a website that needs to function 24/7 and function well, Clook are a godsend.
I've been with Clook for about 7 years now and they've been fantastic. Their customer support has always been on point and one of the biggest reasons I've stayed with them! Keep up the good work!
They respond quickly to very request and their advice is always exactly right. My previous provider, Gandi, was slower and they often failed to understand the problem. Clook, by comparison, really understands the customer's needs and also go out of their way to implement customized solutions, such as when I needed a module installed so my Dadamail would work correctly. Thank you, Clook.
Speedy transfer from old host. Even transferred out of business hours to minimise disruption to business emails. Nothings seems to be too much for them. Exceptional service
Today, Clook resolved my cPanel query, but that's just the tip of the iceberg. Over the last 13 years I've experienced top notch support whenever I needed it - always fast to respond, and always easy to deal with. I've recommended Clook to many people over the years and will continue to do so.
The key for me has always been the Support staff - clearly they are the one that most individuals look to to help either install or provide advice on software or help with issues that may arise from time to time - and they are excellent. As far as the shared service is concerned, I would really like to see more CPU allocation provided for individual sites, even if this means an extra cost - for example there is no increase in CPU allocation across all shared services - I would value this more than extra physical storage space - for example.
We've been with Clook for many years because they help me sleep at night! They are a safe pair of hands and we feel comfortable that they are looking after ours and our clients data. Quick response and real expertise is what sets them apart from so many other hosts. Thanks Clook for the good sleep I've had over the years!
Amazing packages, great prices, fast as lightening load times and expert, fast support.
Yet again you guys in support do another fantastic job in a super fast time. Thanks again @clookinternet
@clookinternet multiple accounts for 10 years with you guys, simply the best. Enjoy your well deserved evening 🍷🍺🎄
Matched my needs to their service options quickly with minimal difficulty. Setup was quick quick and easy.
Almost immediate response to my problem and fixed it straightaway. Very friendly service and I am not made to feel like an idiot when I make a mistake and they have to fix it, or answer my questions.
Clook offer a competitive rate for a great service. I needed to rebuild my website and migrate to a different URL. They helped every step of the way, 24hrs a day. Thanks again Clook!
Clook internet go above an beyond for their clients on a daily basis. They have provided me with unrivalled support for the past 8 years and I would not dream of going anywhere else. Fantastic service always. Thoroughly recommend.
@clookinternet Just to say thanks of the continued amazing support. Slowly moving sites away from #bluehost aka slowhost #hosting
Clook Internet are always prompt and accurate in responding to enquiries.
I've used Clook for many years and have always found the service reliable and responsive. If issues arise you are notified about them immediately, so you always know where you stand.
Always quick to respond, very helpful & knowledgable, they listen to what youre actually asking and find a solution to whatever it is. Great resources for managing a reseller server. Great client portal for handling domains, hosting, invoices, G-Aps accounts & tickets. Highly Recommended.
Clook offer a great service and the best thing for me is their fantastic support. Always get very quick and helpful responses, 24/7.
I ruddy love @clookinternet
Look where happy to talk me through exactly what was required to move my website onto their servers. Step by step and ver patient. As soon as I'd followed the instructs the job was done. Simple.
We have a couple of servers with Clook and lots of websites. What puts them above other providers for me is the great communication and fast response. When calling their support, literally everyone I have spoken to has been immediately helpful; no explaining your problem 5 times or going on hold for long.
We have been a customer of Clook for over five years and through out that time we have not had one single problem with the support or service we have received, The support team are exemplary with response times invariably in the minuets rather than hours or days which some web support companies provide. Not being technical it is refreshing to speak to support staff who managed to not patronise but avoid being to technical when explaining things. As for sales support quotes and upgrades and migrations have without fail been prompt and competitive considering the amazing customer focused ethos that Clook clearly demonstrates consistently... I can not recommend Clook strongly enough to any company looking not just for a Hosting company but a true long term business partner!!
well done @clookinternet for having some of the greatest server names ever. #whereGeekAndGeniusCollide
I've been using Clook for many years for individual accounts, reseller accounts, VPS and cloud servers, both for myself and for clients. The key benefit of Clook is their excellent and fast support and their willingness to look into any issues that arise. I've worked with a number of others hosting companies and none have come anywhere near them on the support front. You feel you're dealing with real people at Clook. I highly recommend them to anyone looking for professional hosting at any level.
Big shout out & thx to Si and all @clookinternet for the help over the past week with 1 of our sites' cloud hosting. These guys r the best.
I've been hosting with Clook for 10 years now after working our way through a number of terrible hosting companies before I found Clook. Reliability, price and service have all been excellent and a recent support request to get a database restored from backup was completed 3 minutes after being submitted! Obviously things can go wrong with any server on occasion but the way Clook have handled any issues has also been a credit to them. Clook are the only hosting company I've found that gives me peace for mind for my own and client websites.
Clook made a transfer from another hosting company very easy. They transferred the files for me and thereby avoided me having to download and upload 600MB of files. Since then service has been impeccable with the only down time being a 10 minute scheduled maintenance.
They do what they promise - which is all any customer can ask for.
Clook are one of the few hosting companies whose service and support is genuinely excellent. Quite apart from the functionality and features offered by their hosting packages, the speed, quality and willingness to help provided by their technical support is second to none and is often the deciding factor in who I trust to host my sites.
Prompt and efficient support service from @clookinternet yet again - many thanks guys 👏
Always a pleasure to work with these guys, personable and swift to respond to any queries. Recommend!
Fantastic reliable service. Support went above and beyond to help and made things so easy.
I made the switch to Clook several months ago and wish I had found them sooner. They have an exceptional support team round the clock, and I've never waited for longer than 2-3 minutes for assistance, even if its 3am! Their technical knowledge is fantastic and they are always on hand to help. In short, if you're looking for a 5 star hosting provider, look no further, Clook is outstanding on price and service. Renaissance Life Therapies
Tickets and issues solved very quickly and all services easy to find and use
Dealt with my request/query in minutes. It was a simple one, but still, any kind of quick, efficient response is welcome!
We have been using Clook for ten years now and have found them consistently to offer excellent value for money (which we notice whenever there is a problem). Support is exceptionally fast and always gets the job done. Clook did a lot of work to improve the speed of our Magento website with great success. I highly recommend them to anyone who needs a professionally-managed server.
Clook is the perfect host. Responsive, helpful, reliable and efficient. Thank you!
@EddieMayan @yoast I am sure we have our favourite hosts. Mine is @clookinternet - nevermind Rackspace- Clook have fanatical support.
Clook were recommended to me by a developer I once worked with back in the UK. I'd been on the usual nightmare trail with others such as GoDaddy and a referral by someone immersed in nothing but hosted content what the best thing I received. I'm sure I've driven them mad with my requests over the years, but they've never complained and nothing has ever been too much trouble. Plus I get: • 24/7 customer support by someone that knows what they're talking about. • An English accent I can understand on the end of the phone if I need to talk rather than communicate by email. • Timely info regarding updates. • Hosting that I can't remember has ever let me down. • Affordability I would whole-heartedly recommend Clook. I now live in New Zealand. But my hosting stays with them in England for the reasons I've outlined above.
My web business kikk.co.uk has had a reseller account with Clook for about 4 years. I am struggling to think of a single occasion when we have had even a slight concern with the quality of their service. The email support system is excellent - we usually hear back within a few minutes and the longest ever was about 8 minutes! Server resilience has been excellent with virtually no downtime and, more importantly, when there has been an issue, we have been notified promptly and kept up to date. If your web site is mission critical, I can wholeheartedly recommend Clook from hands on, long term experience.
Great customer service. They're always very fast to respond.
The support from Clook is just exceptional. Fast, friendly, helpful, knowledgeable, accurate and consistent - always. What more could anyone want!
Really quick transfer from old provider, helpful support and good service!
Clook are now my first choice for hosting. This is for two reasons which makes them the exception to the rule for most host I've used over the years. 1. Most importantly - their Support is superb. Responsive, accessible and Knowledgeable. The speed of response and helpfulness is second to none. 2. consistently reliable hosting, reasonably priced with a great specification. I've been let down so many times by hosts, but Clook have never let me down. Long may this continue!
My experience with Clook is all very new but my initial impressions are very favourable. It has been very easy to register and set up our website and when I have had queries, they have been quickly and efficiently dealt with.
Always first class support, both in terms of technical expertise and fast response.
@clookinternet this is EPIC, awesome news Clook.
I've been with Clook for many years and their support is always lightening quick and extremely helpful. I wouldn't hesitate to recommend Clook - they are a top class hosting company and I can't imagine any hosting company provides better support.
Submitted a ticket to @tsohost 2 hrs ago & no reply - frustrating! I've been spoiled by @clookinternet and their immediate responses.
Historically, I have always found the process of hosting my websites and managing domains, painfully complicated with other service providers, but I can honestly say, after having being put on to Clook a few years ago by a friend, I have found them, hands-down, the best, friendliest and most helpful web services provider I've worked with. Nothing is too much trouble and whenever I've needed any technical help, the response has been swift and any queries I've had, have been resolved quickly, every time. Life's complicated enough without needing additional things to worry about like the website going down; I have total peace of mind with the service Clook provides and can't see myself, wanting or needing to go anywhere else. I'd recommend them to anyone, without hesitation!
Excellent service and support. Very friendly team. Would highly recommend.
Clook are the most amazing hosting company. I have been using them for - well longer than I can remember - and in all that time they have never let me down and gone well beyond the extra mile to help us when we've needed it. I cannot recommend them highly enough!
We run an eCommerce business and recently migrated our hosting to Clook's servers. The whole process was made seamless and they went the extra mile ensuring a continuous service to our customers. Highly recommended.
I was recommended Clook by a friend to host my website and it was a great decision to take that advice: from initially being in contact with Clook to suggesting a suitable package for me, to smoothly getting my website up and running using their helpful and clear online resources. And at a very reasonable monthly cost. Thank you!
If @clookinternet's hosting is as good as their customer service, then I can see us getting on well!
Fast, friendly and helpful service again today. We've been clients for over 10 years and it's always been to the same high standards.
We've been hosting sites with Clook for many years, first through a reseller and then directly. Performance and reliability have always been extremely good, and the best compliment to give about their support is that in all those years we've hardly ever had to use it! When there have been any rare server issues we have always been informed promptly, and the support team responds to any queries very quickly. I also like their comprehensive knowledge base resources, which are easy to navigate and well written. Not something that can be said of some competitors' help pages we have seen. All in all a highly recommended hosting company!
I have just taken out an account with Clook. In the short time I have been with them I have been extremely impressed with the speed and professionalism of their approach whilst at the same time remaining very approachable - first names; offers of further help if required. Issues are responded to within the hour and their advice is stated in terms a non-tech can understand. Clook really is very good!
Extremely good service with our hosting set up. Friendly staff. Happy to recommend.
I've been with Clook a number of years now and no issue is too big or too small to deal with. Their customer service is first rate, quick to reply (within 5 mins usually) and very helpful, I would highly recommend them.
I've been using Clook since 2006 so they've grown quite a bit over the years and I can't fault them. The thing that stands out, for me, far and above other providers I've experienced is the customer service - it's outstanding. Super fast, super helpful. I can heartily recommend Clook.
Setting up a new domain and hosting can be done in minutes from scratch. Brilliant features and cost effective, reliable hosting backed up with highly responsive support. Any tickets are answered comprehensively and very quickly. I have recommended Clook with confidence having been a very happy customer for five years.
Our business have been with Clook for quite a while now, they provide excellent service and support, which is why i didn't hesitate in going ahead with a recent upgrade. A smooth migration with no downtime, and then a follow up email to check everything went ok, I'm really pleased!
What sets Clook aside from the rest of the providers is their customer support. They are easy to contact - even by phone! - and all my queries have been resolved quickly and courteously.
We publish a community website on which many people add contributions. Clook has hosted 'Flintshire War Memorials' for a number of years. We have always had the best possible service and support from them. They are always available and accessible and have always sorted out and fixed promptly any technical hitches that have arisen. We are certain that we made the best possible choice by choosing them as hosts and have no hesitation whatsoever in recommending them to others.
I recently transferred my hosting to Clook on the recommendation of a business colleague. The process was very quick and seamless - so far very pleased - excellent value and the support guys I've dealt with so far have been very polite and efficient - long may it continue! Andrew
With many hundreds of websites on our books we need a host that can respond immediately to queries. Clook have proven themselves to us for the last 5+ years to be key to our business and would not hesitate to recommend them.
On the few occasions that we have needed support from Clook they have always been very quick to respond and have always solved the problem. Cannot fault them in any way.
The customer service received from Clook isn't just the best I've had from any hosting provider, it's the best I've experienced from any company whatsoever. I know it sounds a bit much, but I mean it!
My question was answered speedily and when I didn't understand the info I'd been sent I was assisted again.
All good so far... good comms
Clook are always so quick at responding, often within a few minutes. Then, they have the technical expertise to resolve the issue. They are super efficient, effective and professional.
We moved to Clook over 10 years ago after failures with other hosting companies. Clook have never let us down and have supported us excellently as our business has grown. Support times are incredibly fast, typically less than a couple of minutes although we rarely need to use them as they are so proactive. They are without doubt our number 1 supplier and we highly recommend them. Vanessa Jones - Veedesign Ltd www.veedesign.co.uk
Great communication and customer service!
Excellent service. No downtime. Quick response and knowledgable customer service. Wouldn't go anywhere else.
We had been experiencing real issues with our previous hosts. Clook miograted both our Wordpress sites, ensured they were working correctly, set up the email addresses and got us to a position where we could finally update our sites without the constant issues. Excellent service.
I've been a very satisfied customer of Clook for over 5 years - the extremely reliable service is absolutely first class. As a reseller, I especially appreciate the lightening fast, technically accurate and helpful response I am guaranteed whenever I raise a support ticket. I am NEVER moving to another hosting company!
Amazing service, staff super knowledgable, keep you constantly updated, nothing too much trouble and fast response to any problem. Wouldn't hesitate to recommend them to anyone.
Since joining Clook I've found their support second to none, often helping with things which I'm sure are beyond their remit...! I came from another host and Clook handled all steps of the move on my behalf and the switch-over was seamless. I can't thank you guys enough... Dan.
Been with them for over ten years, each time I check their servers for known security issues they are ahead of the curve having already patched any vulnerable code. Just what you need in a web host. Great, many thanks.
Great service and a great price. I had a support ticket resolved and closed within minutes of raising it - couldn't ask for more. Highly recommended.
brilliant service from great people very good quality from good people thankyou.
Brilliant customer service and at a price that must make our previous providers weep. Thanks Clook!
Dealt with very quickly and efficiently. Would highly recommend
Hi, Clook are responsive and knowledgeable and will always do what is within the power to help. Highly recommended Martin
Clook are the best reseller I've ever used (and I've used a few!). Great service, fast support, updates seem to be seamless and cause minimum fuss. I've never had any complaints from my clients whilst on the Clook server. And i've been with them 10years, so that says it all really.
Having hosted sites elsewhere, I can say that Clook are quite simply the best.
have been with clook for many years after hoping from host to host and have been very happy with the reliable level of support.
Brilliant help as always. Recently I've had quite a few dealing with support (from memory only one because of a Clook problem the rest were all my own issues...). Every one has been dealt with extremely quickly, one even in the same minute I sent the question which is really something. The level of expertise is superb. It must be around 8 years since I moved to Clook and I've recommended you to quite a few folk. Keep up the good work.
I've blankly refused to work with any other hosting partner since moving to Clook.
I have now been a client of Clook for a few years and I have found their online support to be exceptionally swift, professional, and friendly. Recently I had 4 sites migrated into a new account and Will, the clook professional that was assigned to the project was very good at communication, kept me informed regularly, and completed the project within the agreed timescale. I am happy to recomment Clook for hosting based on the superior support.
Everything has always worked smoothly and customer service were very quick to respond, with clear information and instructions, when we needed to change billing and contact details etc.
Yet another support request resolved in under 5 minutes. :) Thanks guys!
CLOOK has been TOP in all respects! I can recommend them without hesitation! They're not the cheapest but they're the BEST in all the rest! That's what you want ... Peace of mind that your websites/server are in good hands.
Clook's support service is second to none. Their response and resolution time for support tickets is phenomenal, which for a online company such as ours is an essential requirement. We have been with Clook for many years and they have never let us down.
Always easy to work with. Very good support.
Clook are different because they actually pick up the phone, reply to e mails and take a human approach to what you need doing. We wanted to pay a year in advance, and it was no problem. Everywhere else in this space you just get ‘computer says no’ syndrome. Rob Williams, MD, Telperion Ltd
Clook are one of the few companies that I will unreservedly recommend. We have used them for 7 years and they have never faltered. First and foremost, is the support the Clook team provide. Most (90%+) support tickets are answered within 10 minutes, often faster. A few times in 7 years a ticket will have taken as long as 30 minutes. In the dealings I have with other hosting companies, support tickets often take 30 minutes sometimes hours.The Clook team also are proactive and knowledgeable in dealing with issues. Resulting in less questions and answers to get an issue resolved. The Clook team really do feel and act like an extension of our own business. Providing a very high level of expertise. They are our system admins that provide support and guidance to make sure we have the best security in place, the server performance we need, and reliable backups if things go wrong. In the 7 years we have had only 3 significant outages, lasting an hour or so and one of them was caused by an external network/datacenter issue. Apart from that we might have a server offline for a few minutes, just a few times a year - and recent software updates Clook recommended will minimise that even further. We moved to a cloud server 3ish years ago and it has been fantastic. Clook services are not the cheapest, but the support, reliability and expertise you get are 100% worth it. We frequently get called by other hosting companies, but they simply don't stand a chance. We can and do recommend Clook to our clients if they want/need their own hosting account - and are totally happy to do so. Clook are a significant part of us being able to offer our clients a high quality of service - thanks team :).
Any time I raise a query with Clook they are extremely quick to respond and will also go out of their way to help you resolve your query or issue. I highly commend their services.
I have had 50+ domains running on a Clook Reseller account for a couple of years now. When you need help and support I cannot fault the response you get. Tickets are responded to within 5 minutes, the support staff are very expert and get right to the problem and solution usually within a couple of tickets. They are helpful and volunteer to sort out the problem if its within their power. Occasionally, maybe when its a bit complicated, I phone direct and get absolutely the same service. I cannot think how they could reasonably improve their service. Thank you Clook.
Can't recommend @clookinternet highly enough for hosting. Stable, fast and their customer service and support is outstanding.
Having used Clook for many years, their super-speediness never ceases to amaze me! They always go the extra mile and are super-helpful! Awesome job guys.
Clook teats looks after you like a customer but also as a colleague. A unique service.
I was tired of hosting issues, downtime, apologies and excuses from my previous host, I was recommended Clook - and I am very impressed and I can now get on with my work safe in the knowledge that my important websites are in safe hands. Thanks Clook!
Excellent service and easy to use
Provides me everything that I need to work with.
The number one arsenal in the clook.net armory is the speed and professionalism they deal with issues, Although I normally contact them to make a change on the account, they always replay within an hour and pretty much deal with the issue straight away.
Cook keeps our Charity's website hosted effectively and securely. Cook is a really good value web host. It gives you fair notice of maintenance and other issues, otherwise it just does what's needed, very reliable, no panics or surprises.
I've hosted my most important sites with Clook for more years than I care to remember. From time to time I've also used other hosts in addition, but I've now consolidated them all onto my Clook account. The reasons are that their servers have been rock-solid, any essential maintenance is always flagged up well in advance, but most of all their support has been superb. Whenever I've had issues (which have usually turned out to be something I've done) their support team have been unfailingly helpful and their response times have been amazingly quick. If only all companies - in whatever sector - were so good!
As a Graphic Design business, building websites for many clients, we have been using Clook as our No 1 preferred choice of hosting for many, many years. They are completely amazing and go well beyond the extra mile whenever we've needed help. I can't rate them highly enough!
No problems at all with the service since we purchased it. Thank you
Excellent service at all times. I have used many hosting companies over the years and Clook response times are excellent. Even on a Saturday night at 11.00pm I have rarely waited over five minutes for support. Strongly recommend
Excellent service, simple, easy to understand packages with a strong knowledge base and quick customer support.
@clookinternet Thanks Clook. Great service as always.
Clook are genuinely outstanding. We've been with them for over 10 years and they have been instrumental in forming a solid foundation for the growth of our own business. Their support is lightning fast (just minutes) and they are always extremely helpful and knowledgeable. I don't want to sound like I'm going over the top too much but once you've been with them for a while, you'll understand where I'm coming from. They are not a budget host - but then the value they offer is exceptional. If you want a host you really can rely on, then try Clook. You won't look back. Dave (Veedesign Ltd)
Dan resolved, an issue that had left me frustrated, he asked exactly the right questions to ensure that he had enough of the right information to effect a solution, thank you Clook. Happy customer
Very efficient, competitive prices, excellent after sales and support
Clook were referred to me by a friend after experiencing a considerable amount of downtime with my provider. From the very first moment of contact with Clook, I found them engaging and extremely helpful. Their service is excellent and the support (at all times of day) is very quick and efficient, always with solutions rather than excuses. I wouldn't hesitate to recommend Clook to anyone looking for a provider that can deliver.
Excellent client service, helpful beyond reasonable expectations. Very knowledgeable and nothing is too much trouble. A real pleasure to deal with.
Excellent and friendly customer service. Guided me step by step through the set up of my website and helped me getting started (I'm a complete novice). Extremely helpful.
The strength for me is the level of support, great job guys keep it up
The hosting service has been first class, and the support has always been excellent and with a very fast response time.
If I have a problem or have a question, Clook are always available to help out quickly and with no fuss.
I have been with clook for many years now running on their shared hosting, why am i still with clook, their technical support is great and they are very quick to respond. Not much goes wrong but if it does they are always there to help.
Clook have always been REALLY helpful and answer support emails literally within seconds! I have found their servers to be a tad slow when compared with amazon EC2 but for smaller websites where speed isn't as critical, they're great.
These guys are really good. Been with them for a few years now. @clookinternet Highly recommended.
OK where do I start. I'm a Web Developer currently on the reseller-50 plan with Clook Internet. I initially heard of Clook via an associate of mine. He told me they were the best reseller out there. Very fast website delivery. Very fast support. Great value for money. Great admin area to manage all of my website accounts. I thought he must work for them! But no, after now being a customer of Clooks for 10 years, I can honestly say, with my hand on my heart, all the above is true. To add to that, the best thing in my opinion is that you hardly ever get any issues. Once a website is live on there, it runs trouble free. I have used other resellers in the past and none have met this standard in my opinion. Clook were great 10 years ago and just continue to improve over time. I know that anxious feeling you get when searching for a reasonable priced reseller when you are starting out. You really don't need to look any further. I'll put my reputation on it.
Fast and reliable service at all times. Support is the best your can ever get. Always get a response within minutes and nothing is too much trouble to help with any problems. Highly recommended.
I have been a customer of Clook's for about 10 years. I can't recommend them enough. The most important thing for me is to know that they are on hand 24/7, very friendly, extremely knowledgable and a safe pair of hands to sit behind my business. There aren't many companies that I would describe as brilliant but Clook are one of them ..
Very helpful as we had to transfer our website to Clook and they assisted us all the way!
Having been online with numerous websites for 20+ years, I've used pretty much every web host that you can think of. I then tried Clook when they were new and I've never ever (and I mean EVER) had a problem. In the old days they only did support via tickets but, even then, I never had any other host reply faster. Sometimes it took seconds, and it was always a tech who knew how to fix it or answer instead of following a script. In the UK, Clook are the only host I ever recommend, no matter what website size. They apply American service quality to a great British company. And, I never write reviews. But, Clook deserves it.
We have a variety of services with Clook and have found them brilliantly responsive, technically wonderful and helpfully friendly. Keep doing what you are doing Clook!
Great products and excellent customer service. Very responsive to support requests and frequently updating the product range to support the latest developments.
I read several on-line reviews recommending Clook and since I only had a simple couple of sites to run gave them a call. Was given clear advice on services and costings. Since I've signup up there have been few visible service interruptions and I've received messages about scheduled maintainance slots. The cPanel management interface offered is easy to use and there are plenty of add-ons for anyone wanting e-commerce, blogs etc
The service and help we received from will was outstanding! We are not very good with computers and struggled immensely with the settings etc when setting up our email accounts. Will was always willing to help despite the fact we had rung him a thousand times for help! Overall a very friendly and helpful team at Clook. Would definitely recommend to others.
Clook have a hands on personal approach that suits our business requirements down to the ground. With over 300 websites hosted at Clook we can call them or email them and get a reply pretty much instantly. On the odd occasion when something goes wrong (which is unavoidable) Clook have been on hand to talk us through, help and guide, even when sometimes the issue is at our end and not theirs. Clook go above and beyond the call of duty which is why we have been using them for so long nd will continue using them for the foreseeable future.
Simple and easy way to set up a website
@Mark__Lawrence Try https://t.co/pjf7UnS98F. Superb service. @clookinternet
Simply first class service as always! :)
Clook support is always fantastic when I need it (which doesn't happen very often!) Something went wrong when I was upgrading some software and Si in the support team had me up and running again very quickly. Thanks, Si.
Reliable provision of service, coupled with first class support when needed - all I want from a provider
Having been with Clook for several years now, I can confidently say that Clook go above and beyond in every interaction. Support times are always sub 5-minutes, and frequently just 1-2. In the rare instance of downtime, notifications are sent out very quickly with plenty of follow-up status updates, which really helps me keep my clients informed. If you need to host a website that is even remotely important, don't bother looking anywhere else.
A solid hosting service, with superb performance and quality tech support. Any queries are answered within minutes by an extremely knowledgeable support team regardless of the time of day. Highly recommended.
Unbeatable levels of support and product knowledge...delivered super quickly! Nobody else comes close :)
Managing a large portfolio of websites for Bournemouth University my main requirement for a hosting solution was stability and support and Clook has delivered on both of these. The customer experience is exceptional, the support team is always on hand to answer any queries I have and my hosting demands are easily met by their customisable Cloud option.