Clook introduces new staff members to the rapidly growing team
After continued growth and expansion we have now appointed two new technical support team members. We are delighted to introduce you to our newest recruits; Arran Short and John Rushe.
We pride ourselves on delivering the best customer service so Arran and John’s appointments will help ensure that all of our customers are getting the best service and expertise they require to maintain their websites.
Here at Clook we want you to get to know the faces behind the support, learn all about their work history, experience and day-to-day duties.
Arran currently lives in Blackpool and previously worked for Motorsport Developments Ltd. His role will see him focus on helping clients with their email or website related technical issues. When asked what he was most looking forward to in his new role, Arran said: “Learning new skills and making clients overwhelmed with joy from my customer service.” When Arran isn’t in work he likes to spend time with his young daughter, tinker with electronics and help his friends out with their drag racing cars.
John lives in Preston and joined the Clook team from AXA. He has a variety of qualifications and certifications including Red Hat Certified Engineer (RHCE) and Red Hat Certified System Administrator (RHCSA). As part of the technical support team, it’s up to John to resolve customer web hosting and email issues along with monitoring services. When asked why he chose Clook, John said: “It’s a great location and I have a strong desire to learn more about web hosting solutions.” He’s also looking forward to becoming an accomplished member of the team and building a good rapport with our customers. When John isn’t in work he enjoys being an avid Linux home user and playing around with Virtualisation, Server Provisioning, automation and now Web Host Manager and cPanel.
If you have any issues with your web hosting solutions or would like to get to know more about our services, contact us. You never know, it could be one of our new guys that help you out!